The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
We did not need to use our insurance however a woman in our our group had a stroke while in Portugal and had to be hospitalized, etc. I do not know who her insurer was but feel that if this had happened to me or my wife we would have been well taken care of by our Global Alert insurance plan.
Ronald G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately I didn't have to use it------but seemed like good coverage for the price------paid right away so I could get pre-existing condition waiver.....
Stewart W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
As a scuba diver, this coverage reasonably accepts the sport in its policies and extends all of its coverage to the insured.
Costumer service has also been professional and efficient. I have insured my last 5 trips through Global Alert! Preferred and will continue to do so.
James S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
After we submitted our claim, with all required documentation, we waited 13 weeks before receiving our checks. Staff at the company handling our claim said that they had a backlog due to a large volume of hurricane-related claims. That may be true, but they should have put on more staff, or taken some other action to increase their claim processing capacity.
Christopher L. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
You will be pleased to know that Global Alert / TripMate did follow through on your suggestion to add more staff. However, hiring is only the first step followed by intense and detailed training that spread over several months.
We are pleased to hear that you did receive your claim checks even though it took 13 weeks. Now that the recent hires have completed training. Global Alert / TripMate claims are being processed on a more timely basis.
We are pleased to hear that you did receive your claim checks even though it took 13 weeks. Now that the recent hires have completed training. Global Alert / TripMate claims are being processed on a more timely basis.