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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers rated the Global Alert! Preferred plan
4.54 out of 5
2,021
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
We did not need to use our insurance however a woman in our our group had a stroke while in Portugal and had to be hospitalized, etc. I do not know who her insurer was but feel that if this had happened to me or my wife we would have been well taken care of by our Global Alert insurance plan.
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Fortunately I didn't have to use it------but seemed like good coverage for the price------paid right away so I could get pre-existing condition waiver.....
Stewart W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Had to file a claim as was unable to travel. It took a long time and I had to insure my trip involved to finally get my refund for the trip.
Frani R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Did not file a claim so cannot comment on the quality of the claims process.
Fred S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
We came close to needing support when our initial flight was delayed 15 hours. I was encouraged by the phone service provided by Global Alert.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
As a scuba diver, this coverage reasonably accepts the sport in its policies and extends all of its coverage to the insured.
Costumer service has also been professional and efficient. I have insured my last 5 trips through Global Alert! Preferred and will continue to do so.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
After we submitted our claim, with all required documentation, we waited 13 weeks before receiving our checks. Staff at the company handling our claim said that they had a backlog due to a large volume of hurricane-related claims. That may be true, but they should have put on more staff, or taken some other action to increase their claim processing capacity.
Christopher L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    You will be pleased to know that Global Alert / TripMate did follow through on your suggestion to add more staff. However, hiring is only the first step followed by intense and detailed training that spread over several months.

    We are pleased to hear that you did receive your claim checks even though it took 13 weeks. Now that the recent hires have completed training. Global Alert / TripMate claims are being processed on a more timely basis.
    May 01,2018
The trip included a
cruise
tour
Global Alert! Preferred
Global Alert treated us fairly. My only criticism is that it took 3 months to settle the claim.
CJ M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Its hard to write a review for a policy you never needed to use however it did provide a piece of mind.
Betsy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
We had no need to use the plan, but for the price, the security of having it was well worth it.
Joyce T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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