Travel Insurance Reviews HTH Worldwide

Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.

Learn more about HTH Worldwide.

Customers who have visited the United States rated HTH Worldwide
4.26 out of 5
12
ratings and reviews
91%
recommended
Sort by
Showing
Cruise
Filed claim
HTH Worldwide Trip Protector Preferred
Got what I wanted at a price I was willing to pay.
Lee D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
Communication with the company over the email connections did not work. Tryed at least 7 to 9 times to reset password. Never did get it to work. Called the company directly, and they requested information that was not needed, and had to resend duplicate paperwork. In the end, I mailed well over 25 documents, some more than once. Finally on about the 3rd call, I walked step by step our claim. At that point, lady made more notes, but it took an additional couple of weeks to get paid. Should not have been that hard, during this difficult process, I would have liked HTH to call me, instead of their web mail, which I could not get to work. In the end, I got about 90% of what I claimed, so I guess that is ok.
Russell Z. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    May 06,2017
  • Crystal Gross
    HTH Worldwide
    Photo
    Hello and thank you for your feedback. Your original claim was received via postal mail in March and we requested additional documentation after it was reviewed. We received your additional documents and the claim was reprocessed in the beginning of April. Our claims turnaround time is 3-4 weeks from when the documents are received. For any additional inquires please send an email to customer service at tripprotection@hthworldwide.com for assistance.
    Thank you,

    HTH Worldwide
    May 09,2017
The trip included a
tour
HTH Worldwide Trip Protector Classic
Did not need it but almost did due to 3 day wild fire very close to our condo development. Would recommend this insurance because you never know what might happen.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
I liked the plan and the cost, but fortunately did not have to file a claim.
Eleanor A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
If you have government provided medical coverage in your home city only, you NEED medical insurance when traveling outside your home coverage zone. but there is a 50 mile no mans land of non-coverage by travel insurance usually, so beware.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review especially since it's the type of information that can assist our customers, but first we would like to clarify your statements. Although it is true that Travel Medical coverage will not cover you in your home city, companies have various ways of limiting Medical coverage.

    Your HTH Worldwide Trip Protector Preferred plan states under the Accident Medical Expense coverage that "the Company will reimburse benefits up to the Maximum Benefit shown on the Confirmation of Coverage subject to any Deductible shown on the Confirmation of Coverage, if You incur Covered Medical Expenses for Treatment of an Accidental Injury that occurs during the Trip". In other words, your Medical coverage begins once you depart on your trip from your scheduled location. There is no mention of a 50, 100 or even 150 mile radius. Please keep in mind that the distance and number of miles can vary from plan to plan.

    To avoid confusion when purchasing a plan, as you have suggested, potential customers can call InsureMyTrip customer service at (800) 487-4722 to request a quote and guidelines for the definition of covered trip along with the radius of coverage, if applicable.

    Once again, please continue to support InsureMyTrip with your reviews. They are greatly appreciated.
    Nov 02,2015
HTH Worldwide Trip Protector Preferred
It was a little expensive, but considering how much money we would have lost WITHOUT it if something happened and we couldn't go on our trip, it was worth it.
Donna T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
I decided to go at the last minute. I called and the agent was knowledgable, helpful and made sure I got the best rate she could find.
John N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.59)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Allianz Global Assistance
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.51)
  5. Travelex
    (4.49)