Travel Insurance Reviews HTH Worldwide
Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.
Learn more about HTH Worldwide.
The trip included a
cruise
HTH Worldwide
Trip Protector Classic
Tried to reach a representative on Saturday January 8th, 2022. Took 3 calls to different numbers to get someone to answer. the call was about flight being delayed 11 hours, wanted some help with my options. Very frustrating
Michelyn H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
HTH Worldwide
Trip Protector Classic
I had to cancel this trip as my husband passed away. Today I received my refund from HTH.
Judith L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Classic
Great peace of mind.
Michael-Ray P. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Preferred
Very pleased, especially because the itinerary changed and the policy coverage was able to be updated for the adjustments.
Thomas G. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Preferred
We contacted other organizations about comprehensive trip coverage but they were not knowledgeable about the various plans and unable to answer specific questions. This was not the case with the staff at insure my trip. They definitely knew their products and were able to provide details about coverage and exceptions. I highly recommend them.
Stanley L. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
As long as I did not have to use the insurance the plan was terrific thank you
Kal O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
HTH Worldwide
Trip Protector Preferred
I did not need to file a claim under this plan, however, before I left on my scheduled trip, I did reach out, call the plan phone numbers that were provided to file a claim, so that I would know the process if needed. I was transferred multiple times, and when I did reach an agent to discuss claim filing he was extremely vague on what would and would not be covered under various scenarios, as well as how a claim is filed. I left on my trip with a clear understanding that the company would put significant effort into avoiding fulfilling a claim.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
Katherine E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
HTH Worldwide
Trip Protector Preferred
For my policy, would have liked to see an option to increase my auto rental insurance coverage. $35K would only cover sufficiently the smallest of the compacts.
Byung K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Classic
The cost skyrocketed when I made a destination change from overseas to remain in the USA. I thought it might be less since I'm staying within the USA, but guess not. I spoke with staff who gave me different increase rates. I get that having insurance is very important so I guess this is the price consumers have to pay.
Jesus C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We hope you enjoyed your vacation.
The policy premium is based on the length of the trip, the cost of the trip and the ages of the travelers, as well as the destination. Therefore when your travel details change, the cost of your premium may increase based on the new travel details.
Please feel free to contact our team of representatives at 800-487-4722 for any additional questions.
Thank you.Aug 05,2021
HTH Worldwide
TravelGap Excursion
No flexibility with the trip time. I didn't know how long I'm going to stay ahead of time, so in the end I've returned 11 days earlier without any way to recover $ for those unused days.
Semen R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Sally
Thank you for your review. Please see the following response from HTH World Wide.
"Thank you for your review.
Please contact our customer service team to request a refund for unused TravelGap trip days.
You can reach them at [email protected] or by calling 888.243.2358 to speak with a representative about your plan.
Best regards,
HTH Worldwide"
Aug 10,2021
We thank you for your feedback. Please see the response provided by HTH Worldwide:
“We are sorry to hear you were unable to reach us. The BEST number to reach us 24 hours a day / 7 days a week is:
Customer Service +1-610-254-5304
Toll Free within US 1-855-282-3517
[email protected]
We also accept email (as well as collect calls) and have a smart phone application to help contact us.”