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Travel Insurance Reviews HTH Worldwide TravelGap Excursion

The TravelGap Excursion is a single trip medical plan, covering trips up to 180 days in length. You must be enrolled in a primary medical plan to be eligible for coverage.

To learn more, see the TravelGap Excursion product page.

Customers who have visited Vietnam rated the HTH Worldwide TravelGap Excursion plan
4.29 out of 5
7
ratings and reviews
85%
recommended
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HTH Worldwide TravelGap Excursion
We did not need to use this coverage but were very happy to have it if it was needed.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
Our flights were delayed in Vietnam because of a typhoon in Hong Kong. I called HTH Customer Service and spoke to a young man whose attitude was kind of smarmy. When I asked him about trip interruption benefits he continually responded that they were "limited." It took him a while to actually tell me what the benefits were. He had no interest in going over the benefits I paid for and see what might be applicable to my situation. Typical insurance company baloney. There are many trip insurance companies and I would go somewhere else next time.
Richard M. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Beth Vassar
    HTH Worldwide
    Photo
    On behalf of HTH, I must convey my sincere apologies for the regrettable service experience you’ve described. At HTH, we strive to deliver sensitive and thoughtful written and verbal feedback to our members. Unfortunately, it appears we fell short of this standard during your recent call. We market our Travel Gap Excursion primarily as a stand-alone health and accident policy. Travel Gap Excursion does not include any coverage for trip cancellation or travel delay. Rather, the Travel Gap Excursion policy provides only a limited Trip Interruption benefit, offered through HTH’s affiliate, the Global Citizens Association. My name is Joe Realdine and I am one of the Team Leads in the Customer Service Department at HTH Worldwide. I would welcome you to respond with any questions or concerns.

    Kind regards,

    Joe Realdine
    HTH Worldwide
    Oct 17,2013
HTH Worldwide TravelGap Excursion
My plan is good for me in case needed.
aaron H. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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