The TravelGap Excursion is a single trip medical plan, covering trips up to 180 days in length. You must be enrolled in a primary medical plan to be eligible for coverage.
My husband dued in a small hospital in a jungle town in Peru. Since it was not "in network" and a very unsophisticated place, i ended up paying for everything in cash, including treatment, diagnostic, medication and documents. I contacted you before he died. You were utterly useless.
I am still in Peru trying to get the body out and home . He died on friday, this is tuesday and it is a byzantine system that is endless bureaucracy and forms, i have no interest intalking to your representative until i and the remains are safely home.
This is an addendum to earlier review. HTH eventually paid for the three hours my husband spent in s hospital emergency room . But know this: Do not die of natural causes. Your death benefit of $50,000 does not apply. It is a massive loophole in the policy.
Sally W. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
As the traveler indicated, the 50,000 USD death benefit is for 24 Hour Accidental Death only. Travel Insurance plans do not offer life insurance benefits for sickness or illness.
I didn't use the travel insurance, but it was good to know it was there if I really needed it. I received multiple emails and got my paperwork in a timely manner. I would recommend this to anyone else who is considering a travel insurance plan.
Jo Anne S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I'm glad I bought this policy, though I didn't use it. My trip to India went great without any medical or emergency issues. But having this policy was a good fall-back assurance. I applaud one provision of the policy in particular. That's the provision relating to the pre-existing conditions, - the clause was sudden onset. Other policies in the HTH price range didn't offer such a provision. I'm glad I didn't have to use the policy, but it was a great assurance that if a pre-existing condition flared up, I was covered. Thank you.
Bageshwar V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was in England when my luggage was delayed for 4 days. I was able to get hold of someone at Travelex right away who helped with the tracking of my luggage and also instructed me to purchase the items that I needed. When I got back home, I filled out a claim form, mailed in my receipts and had a check within two weeks.
Marissa A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It is hard to rate the 'effectiveness' of an insurance policy that (fortunately) we did not have to use. The peace of mind was well worth the price, the convenience of setting up the policy was great and the process was good. It was very convenient to receive a 'Bon Voyage' email a few days before the trip containing all the information we would need if something happened while on the trip.
Robert S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not have to use this plan, but it's for peace of mind just in case something does happen. It can be very expensive to go to a hospital in Mexico, they won't submit you unless you have a lot of cash.
Randy O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.