The TravelGap Excursion is a single trip medical plan, covering trips up to 180 days in length. You must be enrolled in a primary medical plan to be eligible for coverage.
The insurance plan covered our essential needs at a reasonable price. I looked at several travel plans and this one met my needs and was within my budget.
Gerald R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our flights were delayed in Vietnam because of a typhoon in Hong Kong. I called HTH Customer Service and spoke to a young man whose attitude was kind of smarmy. When I asked him about trip interruption benefits he continually responded that they were "limited." It took him a while to actually tell me what the benefits were. He had no interest in going over the benefits I paid for and see what might be applicable to my situation. Typical insurance company baloney. There are many trip insurance companies and I would go somewhere else next time.
Richard M. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
On behalf of HTH, I must convey my sincere apologies for the regrettable service experience you’ve described. At HTH, we strive to deliver sensitive and thoughtful written and verbal feedback to our members. Unfortunately, it appears we fell short of this standard during your recent call. We market our Travel Gap Excursion primarily as a stand-alone health and accident policy. Travel Gap Excursion does not include any coverage for trip cancellation or travel delay. Rather, the Travel Gap Excursion policy provides only a limited Trip Interruption benefit, offered through HTH’s affiliate, the Global Citizens Association. My name is Joe Realdine and I am one of the Team Leads in the Customer Service Department at HTH Worldwide. I would welcome you to respond with any questions or concerns.
Fortunately did not need to use the insurance on a recent trip to Iceland. I did speak with someone on the phone during the purchase process who was pleasant and answered my questions satisfactorily.
Christine F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The process to apply for the insurance was easy. I put that I was satisfied with the plan as 5 stars but that is based on what the coverage was, I did not need to file a claim, so I cannot really judge on how well the Insurance would handle it if a claim was filed,
Alana K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although, we didn't have an occasion to utilize the insurance. I felt very confident in our choice of HTH Worldwide. The customer service was impeccable. They even sent us an email before we left wishing us a great vacation. We will definitely us HTH Worldwide for all of our future travel insurance needs!
Tammy F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, I did not have need of the plan, but it was reassuring to know that I had the information with me "just in case." It's like safety equipment in a car. You hope you never have to use it, but if you do, you're glad you have it.
judith p. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
While I didn't file a claim with HTH Worldwide TravelGap Excursion, I did appreciate the quick and professional response when I requested coverage. As a senior, insurance inquiries can sometimes be a bit more complicated, with HTH I found the staff to be most helpful and cooperative. I can assure you that I'll be contacting Insure My Trip when traveling again -- Thank you!
Francis S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Kind regards,
Joe Realdine
HTH Worldwide