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Travel Insurance Reviews InsureandGo Global Gold

The InsureandGo Global Gold plan provides a mid range of coverage limits for baggage protection and primary emergency medical coverage for international trips.

To learn more, see the InsureandGo Global Gold product page.

Customers rated the InsureandGo Global Gold plan
4.59 out of 5
226
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
InsureandGo Global Gold
Lucky for me I really didn't need to use the insurance; was stranded in the Atlanta airport due to bad weather; called the 800 number and was connected to a voice message telling me to call back between 8 AM and 10 PM, it was 11PM at the time; not very helpful; good thing it wasn't a "real" emergency.
Marie B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you encountered inclement weather on your trip. InsureandGo Customer Service/Sales Department is open Monday - Friday from 9 am - 6 pm EST and their Claims Department is open Monday - Friday from 9 am - 5 pm EST. InsureandGo also offers 24/7 emergency travel assistance which can be reached at:

    888-568-5153 (toll free within the U.S.A.)
    305-913-1867 (call collect outside of the U.S.A.)
    Email: assistance@insureandgousa.com

    We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.
    Jul 07,2016
The trip included a
cruise
InsureandGo Global Gold
We did not file a claim so it is difficult to review or recommend the plan.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
Insurance package was and is the best travel insurance available. No claim was filed but payments would have been paid directly to the service provider without going through your normal health insurance provider.
Leroy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
We were pleasantly surprised with the speed of the claim processing. We received our check in less than two weeks of our initial claim with no hassles. Our go to person was very helpful. Thanks again. We'll use you again.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
First time I ever needed to use my travel insurance, and the experience couldn't have been better. The entire process was professional and thoughtful, and the level of healthcare provided and covered in a lower-income country was exceptional. Thank you InsureandGo!
Brian B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
We ran into soem people in Mexico that didn't have health coverage and it cost them plenty when they got sick. I gave them your name to get insurance next year. They didn't know it was so reasonable.
David L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
This company was extremely hard to deal with. First it was difficult to reach a live person to answer the phone. If I left a message it was not returned. I would try day after day with no return phone call. Only after InsureMyTrip got involved did I receive my payment. Payment over a month to receive.
Brenda B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following response:

    "Thank you for your review. We are sorry to hear about your dissatisfaction with the handling of your claim. We have conducted a thorough investigation of your claim. We understand your claim was successfully handled and paid on 3/29/2016. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions regarding your claim, please feel free to contact our claims department at 1-888-491-4577."
    Apr 07,2016
The trip included a
cruise
InsureandGo Global Gold
Fortunately we didn't need to file an insurance claim, but we always purchase it for peace of mind.
Deborah R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
Although I lost hearing aides, found out that they were not covered. I was so disappointed.
Rachel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your hearing aids were misplaced. Unfortunately, hearing aids are excluded in the majority of travel insurance plans. It is very important for travel insurance customers to review the policy exclusions prior to purchasing the plan, or within the review period-refund policy.

    Please let us know if you have any questions or concerns by calling 800-487-4722.
    Mar 19,2016
InsureandGo Global Gold
It is hardly of value for me to write a review, as I did not experience using this insurance. It sounded good, it was reasonably priced, I signed up, it gave me a feeling of safety while I was in India for 2 months, I did not need it, and I came home safe and sound. I would probably purchase it again as it appears to be reliable.
Marilyn R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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