The InsureandGo Global Gold plan provides a mid range of coverage limits for baggage protection and primary emergency medical coverage for international trips.
Lucky for me I really didn't need to use the insurance; was stranded in the Atlanta airport due to bad weather; called the 800 number and was connected to a voice message telling me to call back between 8 AM and 10 PM, it was 11PM at the time; not very helpful; good thing it wasn't a "real" emergency.
Marie B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you encountered inclement weather on your trip. InsureandGo Customer Service/Sales Department is open Monday - Friday from 9 am - 6 pm EST and their Claims Department is open Monday - Friday from 9 am - 5 pm EST. InsureandGo also offers 24/7 emergency travel assistance which can be reached at:
888-568-5153 (toll free within the U.S.A.)
305-913-1867 (call collect outside of the U.S.A.)
Email: [email protected]
We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.
Insurance package was and is the best travel insurance available. No claim was filed but payments would have been paid directly to the service provider without going through your normal health insurance provider.
Leroy K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were pleasantly surprised with the speed of the claim processing. We received our check in less than two weeks of our initial claim with no hassles. Our go to person was very helpful. Thanks again. We'll use you again.
Michael M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
First time I ever needed to use my travel insurance, and the experience couldn't have been better. The entire process was professional and thoughtful, and the level of healthcare provided and covered in a lower-income country was exceptional. Thank you InsureandGo!
Brian B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We ran into soem people in Mexico that didn't have health coverage and it cost them plenty when they got sick. I gave them your name to get insurance next year. They didn't know it was so reasonable.
David L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This company was extremely hard to deal with. First it was difficult to reach a live person to answer the phone. If I left a message it was not returned. I would try day after day with no return phone call. Only after InsureMyTrip got involved did I receive my payment. Payment over a month to receive.
Brenda B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. InsureandGo has issued the following response:
"Thank you for your review. We are sorry to hear about your dissatisfaction with the handling of your claim. We have conducted a thorough investigation of your claim. We understand your claim was successfully handled and paid on 3/29/2016. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions regarding your claim, please feel free to contact our claims department at 1-888-491-4577."
Thank you for your feedback on the policy. We are sorry to learn that your hearing aids were misplaced. Unfortunately, hearing aids are excluded in the majority of travel insurance plans. It is very important for travel insurance customers to review the policy exclusions prior to purchasing the plan, or within the review period-refund policy.
Please let us know if you have any questions or concerns by calling 800-487-4722.
It is hardly of value for me to write a review, as I did not experience using this insurance. It sounded good, it was reasonably priced, I signed up, it gave me a feeling of safety while I was in India for 2 months, I did not need it, and I came home safe and sound. I would probably purchase it again as it appears to be reliable.
Marilyn R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
888-568-5153 (toll free within the U.S.A.)
305-913-1867 (call collect outside of the U.S.A.)
Email: [email protected]
We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.