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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Israel rated International Medical Group
4.51 out of 5
106
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
I was satisfied with the customer service and the plan. I would recommend !
Laura S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Easy and effective way to evaluate insurance for a trip. I will use it again.
Walker B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately, we had no issues during our 3 week trip and did not need to use the insurance that we purchased! But it was nice knowing that it was there if we did need happen to need it.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Myn insurance coverage was only for airfare. I had to cancel our trip because of medical issues and made the claim in plenty of time. The claim process was onerous and the actual remimbursement ($900) after I provided ALL required documentation , took inordinately long.
Allan R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I had no issues so can’t address any medical or otherwise issues.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I purchased the insurance on December 22, 2021, and the Templeton Tours cancelled the trip the first week of January, 2022. When the trip was re-scheduled, the insurance company re-instated my coverage with no increase in price. Very pleased with the company.
Harriet W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Please see the response below from IMG iTravelInsured:

    "We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact."
    Apr 21,2022
The trip included a
tour
International Medical Group Patriot International Lite
Best value for the coverage. Fortunately, didn't have to use it so don't know any more than that
Calvin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Thank you so much ....
Kausila P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I rate this travel insurance high. Fortunately, I did not need to file a claim, however, working with the personnel gave me confidence. I did not get reimbursed for a legitimate claim from another insurance company, and the personnel from your agency even made efforts to rectify this.
Diane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Our trip in March 2020 was interrupted due to water service being suspended in Cairo due to overwhelming rains. We were told that we were not covered for this since we were already on our trip. A few months ago we were contacted by IMG and told we could file a claim. We were lucky that we had kept all of our emails and receipts from our travel company and airlines. After many emails sending materials requested by IMG they reviewed our trip and we thought we received a very fair settlement for the portion of our trip missed. Knowing the process now, we will look at IMG for our next trip.
Zack B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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