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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the Caribbean rated International Medical Group
4.65 out of 5
165
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured LX
Purchased this plan because it would cover preexisting conditions. Had to cancel my March cruise on Doctors orders not to travel after change in my medical condition. I have been fighting with this insurance company for nine months and the still have not payed my claim. The keep losing my Medical record documents that the doctors office send them and they are asking for records for 60 days prior to when the insurance was purchased even though my Doctor sent them a note that there are no medical records for that period because my health was good then. They say they cannot reach my doctors office on the phone when my Doctors office says they have not called even thought the doctors office has been waiting for there call. I would never recommend IMG iTravelInsured or use them again.
John K. would not recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I was promised payment and have yet to receive it. Please contact them for me to see if you can help. They claim that their computer system has been down for these past weeks.
Later: After much effort on my part I finally got restitution. Case closed
Lawrence E. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    Please see the response from IMG iTravelInsured:
    "Lawrence, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. "
    Sep 08,2020
The trip included a
cruise
International Medical Group iTravelInsured SE
Please get back to me and let me know if this plan would have covered me if I had canceled due to fear of the coronavirus. [email protected]
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your review. Coverage due to the fear of traveling would typically require Cancel For Any Reason to be included in your policy. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to discuss past purchases and new options to suit your needs for future travels.
    Apr 28,2020
The trip included a
cruise
International Medical Group iTravelInsured SE
We have been using IMG more frequently because it has been the perfect combination of excellent coverage for the most reasonable price. We haven't needed to use them (and hope we never do), but knowing Insure My Trip I don't believe there would be any problems.
Jerold W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I updated my total trip coverage amount several times due to payments made prior to the trip. The phone support personnel were professional and the process was straight forward.
Craig H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Processed claim reasonably fast and paid everything that was submitted. No hassles. Will continue to use them.
Joel L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
The IMG plan we purchased offered all the provisions we were looking for while traveling outside of the US. Fortunately we did not have to file a claim, but we did extend the duration of the insurance coverage since we decided to extend our vacation by 10 more days. We did not have any difficulty in obtaining the extension and Insuremytrip.com was very helpful in obtaining the desired extension.
Laszlo S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Just happy we didn't need to use the plan
HD M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Did not have to use...
Sharon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I didnt have to use the insurance but it was a comfort having it especially at this price & coverage.
Tatia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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