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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Spain rated International Medical Group
4.50 out of 5
92
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured LX
Wanted a simple Medical and Medical Evacuation plan at a great cost and this was absolutely it. Will buy again in January when we cruise for 30 days.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Overall, I was sort-of satisfied with this policy; most of the expenses we incurred as a result of sickness while traveling were reimbursed promptly, but unexpectedly not all.

After checking in for a transatlantic flight at the end of our long weekend in Barcelona in December, I became so sick I could not (didn't want to - and nor would the airline have wanted me to) board the aircraft; on the advice of airport medical services I was hospitalized. After many hours and many tests, I was cleared to travel 48 hours later. The Sickness section of this policy covered the ambulance, all direct medical expenses and two hotel overnights for recovery. The Trip Interruption section covered the cost of new airline tickets. Surprisingly, though, none of the other approximately $320 expenses resulting from my sickness (e.g. taxi from hospital to hotel, meals, replacement airport bus tickets, additional parking fee for overtime days at US airport, basic clothing (our baggage had been checked and could not be retrieved quickly) - none of which were pre-paid) were covered.

We're experienced and very moderate travelers. $320 is not a big deal for two adults for two days. Nevertheless, I wanted to check whether this omission was accidental or intentional. If intentional, it is something that a traveling family (more people, possibly more time) should note. After checking with the insurance carrier I'm satisfied that they ruled correctly in accordance with their policies (a data breach and Covid-19 slowed down the review). Nevertheless, my common sense view is that these were unavoidable costs that most people would consider to be the result of Sickness, Trip Delay or Trip Interruption and thus covered.

The Bottom line - read the fine print of any carrier's policy VERY CAREFULLY to see if it meets your common sense expectation of coverage if an unexpected event occurs. You might be surprised. Would I use them again or recommend them? Maybe yes, but with my eyes wide open to the unanticipated hole in coverage.
adrian h. would recommend this plan to a friend or relative.
7 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
thank goodness all went well so i didn't need to file a claim. price was very reasonable for the services described.
marjorie g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Fortunately did not have to use this, but was assured it was there if we did.
Lynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Could have found the same coverage cheaper at a local travel agency
Ruth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Here at InsureMyTrip we have 3 guarantees for our customers, one of those is "Best Prices". This guarantee means we're already offering the best plans at state-regulated prices. Our Price Guarantee means that no other reputable site can offer the same plan at a better price. If you find the same plan on a different site for a lower premium, please feel free to share the quote with us for further review.
    Nov 27,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I Never had to use it so I don’t know how good you are at your claims but everything else was good
Anthony P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Very satisfied and we were assured that coverage would be there for us if we needed it.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Good news was we had no need to use our insurance on our month long trip which might make it seem like a waste of money - but our peace of mind in knowing we had the coverage available if it had been needed was worth every penny.
Kathleen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
After I bought theTravel Insurance with you, I found out some other options much cheaper with the same coverage.
Guadalupe J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group Patriot International Visa
Great quick and easy. Highly recommend.
Manoj V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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