Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers who have visited the United States rated International Medical Group
4.48 out of 5
195
ratings and reviews
96%
recommended
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Filed claim
International Medical Group Patriot America
I was very happy with the person who handled my request who was polite, efficient and clear. The price was acceptable. My application was dealt with quickly and comprehesively.
Brendan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
you guys make it so easy. great company. super knowledgable service
herbert m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America
Very easy, fast and simple to cover myself with medical and travel insurance on my trip to USA.
Thank you!
Isak K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
There was value with the coverage plan and the terms with the cost paid. I did have to file a medical claim for reimbursement when we got back home, and the process took longer than what was initially reported to me. I was told there would be a disposition in 20 calendar days, however it took 90 calendar days. Every few times I called their customer service number, I was told that ‘there was a high number of claims to be processed in the summer months’, and to wait. Slightly unsettling to hear, however the claim was indeed processed accurately...in 3 months.
Matthew F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I like having it but have never had to use it.
Tamara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
This was the first time we purchased trip insurance and I was very pleased with the customer service rep that walked me though the process. It was easy, she answered my gazillion questions very patiently and there was always someone available for additional questions. We had a trip ruined a few years ago by a hurricane and this provided peace of mind for our recent trip. Thanks!
Amy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Happily, I didn't have to use the insurance and it was reassuring to know that it was there. This plan provided the best coverage for me at a very reasonable price.
Sig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jul 31,2018
International Medical Group iTravelInsured LX
I did not need to use the insurance but it gave me peace of mind knowing I had it if needed.
Marian K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Great online pricing tool, customer service and coverage options! Thank you.
Timothy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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