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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,098
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.
Nancy D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 22,2024
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Great customer service whenever I contacted them.
Anne N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We appreciate your business and look forward to serving you in the future!
    Jul 22,2024
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
All documents and plan details were in order and satisfied all my travel insurance requirements.
KEVIN M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Thankfully, I had no need to submit a claim against the insurance. Having the coverage, gave me peace of mind that I was covered in the event I need it. You never know when you’re going to need the coverage. One lady on our trip broke her leg on the second day and had to leave the cruise to have it surgically repaired. I hope she had insurance.
Gerald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Very easy to obtain plain. Fortunately I didn’t have to use it. I remained healthy.
Susan Anne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Everyone was so helpful in helping me evaluate what I needed for the trip.
Janice F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I was extremely nervous traveling to Mexico for an extended period of time. I wasn't so worried about me hurting myself, more so if there was an accident on the streets or something beyond my control. I did my research and this was definitely the best plan with the highest covererages and a reasonable rate. It was literally the cost of one high end dinner here in the states. I felt totally covered on my trip and didn't worry at all. I highly recommend this even if it just gives you peace of mind.
Daniel V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
We always get trip insurance when we travel internationally and this time I needed to see a doctor while on the trip. When we got home I submitted the claim online with copies of the receipts. After submitting the claim I read the information they sent and thought that I had missed the deadline (and some documentation) for filing that they set, so figured it would be declined, but I received a full reimbursement a week later.
Just a note: I requested that the reimbursement be deposited into my bank account, but the credit came through saying it was from a charity in Mexico! I called my bank and they tracked down that it was initiated by Cambridge Mercantile. I googled it and saw someone else had received a credit from them and it was a travel insurance claim. Mystery solved! Delighted that they paid my claim and so quickly!
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I am insuring another trip through you, hopefully I won't have to make a claim.
Margaret C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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