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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,088
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
InsureMyTrip gave phone number for me to contact the International Medical Group iTravelInsured SE directly with regard to the Novel Coronavirus but when I called the phone number no one answered and then I found out that if you let it ring about 20 times someone will pickup and then say the computer system is down and they cannot review any policy at this time. This went on for four consecutive days before I gave up.
Homer L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Meghan
    Photo
    Thank you for the feedback. If you have any questions or would like help reviewing a policy in the future, please contact our Customer Care department at 800-487-4722.
    Apr 22,2020
The trip included a
cruise
International Medical Group iTravelInsured LX
Spent 30 years as an Ins agent. Your agent was great to deal with. I liked being able to work with a human
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
We didn’t need it but we had a piece of mind knowing we had it.
Marvin M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I updated my total trip coverage amount several times due to payments made prior to the trip. The phone support personnel were professional and the process was straight forward.
Craig H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
The real test of insurance is how it works when you need it, so take my evaluation with a grain of salt.
Jeff M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We had a great experience from beginning to end. Booking through insuremytrip.com is easy. This is the fifth time that we have used insuremytrip.com. On this trip we insured four adults. One person in our party contracted pneumonia, and was treated on the cruise ship. The treatment was aggressive and effective, but the total cost was about $11,000, which was paid before disembarking the ship. After submitting the claim to the insurance company, it was paid in full within 30 days -- excellent service. We would certainly purchase this insurance in the future as long as the premium remained reasonable.
Eric P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Overall good plan. Good benefit limits for the price. A lot cheaper and better coverage than offered by Cruise Lines!
Christopher Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Happy I did not need to use insurance . But glad I had it Just in case any thing happen. We were far away from home
Joyce E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
We did not need to use the plan for our trip but we knew we didn't have to worry if any problems came up with flight cancellations or unforeseen medical emergencies.
Bruce L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
First time ever using trip insurance. We ended up cancelling out trip for convenience and used the "cancel for any reason benefit". Filed a claim and within a few weeks they had approved the entire claim and paid us back at 75% of our non-refundable costs.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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