Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
iTravelInsured SE
Terrible customer service.
Lyudmila P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
The plan covered all of my medical, airfare and covered part of our cruise. Other items, such as hotel, taxis and food, were not covered so that will be my out of pocket costs. Overall, satisfied but would have liked to have seen 100% of my costs covered. Will need to read the fine print of plans in the future to see exactly what is covered.
Response time from the company was great and the phone assistance was always helpful too.
Response time from the company was great and the phone assistance was always helpful too.
Barbara C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
Thank you
I did not file a claim because we had no medical problems
It was a relief to know that had I had an issue your plan would have worked.
It was easy to apply for this plan and I will always use this when I travel
Very efficient staff
All aspects it was a 10 very very satisfied!!
I did not file a claim because we had no medical problems
It was a relief to know that had I had an issue your plan would have worked.
It was easy to apply for this plan and I will always use this when I travel
Very efficient staff
All aspects it was a 10 very very satisfied!!
Concetta G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
This plan had the medical and evacuation coverage we needed (these were the most important coverages for us) at a competitive price.
James P. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
1. Some site navigation challenges/difficulties. Had to call to resolve.
2. Plans are still expensive/pricey!
2. Plans are still expensive/pricey!
Jeffrey J. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Since I did not have to interact with you, I would guess. the plan covered everything and the cost reasonable. Thanks
Elizabeth B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Awful. They wouldn’t help at all. Never got a phone call. Unreal.
Stephen B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. However, additional information is needed in order to continue review of your pended claim. If you would like to continue this conversation, please contact IMG directly at [email protected] or by calling 317.655.9798.Oct 11,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
The trip was a cruise to Greenland. Due to weather conditions we didn't make any of the ports in Greenland and they didn't cover any of the missed ports
Albert B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. We do note that you have submitted an appeal, and this is currently with our team for review and response. If you have additional feedback, you’d like to share with us, please contact IMG directly at www.imglobal.com/contact.
Oct 11,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
Since I did not have to use the plan it’s really hard to rate it!
Thomas M. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Like we want with insurance we did not need it!
George C. would
recommend this plan to a friend or relative.