Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Response time was poor and by email only. Claim was denied, which really should have been covered.
Elizabeth W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Apr 02,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
This insurance gave us peace of mind.
Because we did not need to use it, we cannot accurately comment on our satisfaction; we did not need to put this insurance to the test.
But thank you for being available for purchase.
Because we did not need to use it, we cannot accurately comment on our satisfaction; we did not need to put this insurance to the test.
But thank you for being available for purchase.
Mingus R. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I did not need to file any claims or incur any problems of illness, emercencies, etc. but all was explained
to me upon purchase very well.
to me upon purchase very well.
Mary P. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
So, as always thankful that I didn’t need to use the plan I purchased for our travel protection needs. I hope that this will always be the case in future trips but I do have to say that I have been impressed with Insure My Trip for keeping consistent contact with us before, during and after our trips! Thank you for your loyal service.
Steven C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Better to have it and not need it then to need it and not have it. I always find the most affordable options here and will continue to use you!
Toya F. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
The plan would be ideal for the price if the existing conditions clause were narrower and time period shorter. As it is, even a prescription change could cancel coverage for medical as I read it.
Brad W. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
A couple things to note about this policy:
[1] On this trip I will be renting a car. I wanted to know whether nicks and scrapes, ones that I might ignore on my own car but that the rental agency might focus on and demand payment, will be covered. It was very hard to get an answer--several calls and emails. Basically they were saying that I'll find out what's covered when I make a claim :-( I finally got to someone who said that damage to the car would only be covered if there were a police report, which of course you wouldn't have if the rental agent tried to get you for a nick when you were returning the car. If this is not a concern to you, then the car rental coverage seems to be a good deal compared to other comprehensive policies.
[2] Notice that only PREPAID expenses are covered. I looked into this policy for a trip where I am paying with points, but there will have a large monetary penalty if i have to cancel. Even if I have to cancel for a covered reason, the policy does not cover cancellation penalties--only nonrefundable prepaid expenses.
[1] On this trip I will be renting a car. I wanted to know whether nicks and scrapes, ones that I might ignore on my own car but that the rental agency might focus on and demand payment, will be covered. It was very hard to get an answer--several calls and emails. Basically they were saying that I'll find out what's covered when I make a claim :-( I finally got to someone who said that damage to the car would only be covered if there were a police report, which of course you wouldn't have if the rental agent tried to get you for a nick when you were returning the car. If this is not a concern to you, then the car rental coverage seems to be a good deal compared to other comprehensive policies.
[2] Notice that only PREPAID expenses are covered. I looked into this policy for a trip where I am paying with points, but there will have a large monetary penalty if i have to cancel. Even if I have to cancel for a covered reason, the policy does not cover cancellation penalties--only nonrefundable prepaid expenses.
HOWARD E. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Travel insurance is for peace of mind if their are any unforseen issues.
Mary H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured Travel SE
I purchased insurance for my trip to the OuterBanks of NC when I made my reservations in the early months of 2022. My biggest concern that there would be a hurricane in the month of August, I was encouraged by the Airbnb host to secure insurance. The agent with insuremytrip was very informative and helpful in my decision. The cost of the insurance was a very reasonable price, and I was worry free heading toward the vacation month!
Jerry A. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Todd from IGH was a fantastic and very informative employee. He was friendly, efficient and productive when I desperately needed help due to airline changes at the last minute.
He is DEFINITELY an asset to your company and a pleasure to "WORK" with.
He is DEFINITELY an asset to your company and a pleasure to "WORK" with.
Helen O. would
recommend this plan to a friend or relative.