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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Italy rated International Medical Group
4.39 out of 5
197
ratings and reviews
94%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
Very easy, agents so helpful, peace of mind priceless.
John R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Never had to submit a claim, so can’t truly rate service or plan.
KAREN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
While on vacation in Italy my travel partner came down with a hemorrhaging bladder infection. We called the number for coverage and got a recording, we weren’t impressed, but thought someone would call back in at least an hour. We didn’t hear from anyone until the next day and we had already taken care of the problem by other means. I’m just glad it wasn’t a more serious problem. Completely dissatisfied with this company.
Cynthia C. would not recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We have passed this information on to the insurance provider. After purchase, IMG emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation includes the 24 hour emergency contact information. This is the phone number that you would want to call while you are traveling. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.
    Oct 14,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately, we did not need the insurance but I felt very secure knowing that I would be covered for any emergency. We’ve used this before a few years ago when filing a claim and were very satisfied.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Price fair for our age and coverage. Have bought insurance with this company several times and will continue to do so. EH from CT
Bernard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I had no claims. We did experience being pickpocketed on the Milan, Italy subway where my wife lost her cell phone and later I lost a credit card(which I immediately cancelled) and some cash. However there was no way to document these losses for which lost baggage coverage did not apply. Your service seems much less expensive than equivalent coverage offered by tour operators and fellow travelers have been happy with it.
S. Allen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot Multi-Trip International
Thank you all for your service.
Sarjerao G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since I didn’t have to file a claim, some of the questions do not apply.
Nevertheless:
I was grateful to have insurance for our trip. I’m not so naive to think that we are immune to health emergencies and travel disruptions.
Seymour C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
My only complaint is that the claims process moves very slowly. I submitted all of the requested documentation and then on day 28 they requested more information - all of which (except for my bank account number) they already had. I sent all of that info the same day I received the request and my claim was finally settled on day 62. During this very long wait there was no way to get any information on the status of my claim. The settlement was fair, but definitely not prompt.
Cynthia O. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about your claims experience but are happy to learn the claim was paid. In the future, please feel free to reach out to us here at InsureMyTrip if you feel like your claim is taking too long to process. One of our Anytime Advocates can look into your claim and see if they may be able to help expedite the process for you. Please call us at 800-487-4722 if you have any questions or concerns and we would be happy to assist you. We look forward to helping with your travel insurance needs in the future.
    Aug 28,2019
The trip included a
cruise
tour
International Medical Group Patriot International Lite
I did not have to use the coverage, I got it in the event it was needed. I'm satisfied with what I read and saw about the plan and yes I would recommend it to others.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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