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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,098
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group Patriot International Lite
My family and I went to the Amazon and bought this plan incase anything were to happen. We thankfully did not need to file a claim, but the piece of mind that came with the policy was priceless.
Victoria F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I had no issues so can’t address any medical or otherwise issues.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Good coverage
Henrietta V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Everything went well. No claims.
Karina V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I was glad not to have to use the insureance plan. As such, I actually have no way of assessing how good was the coverage and service. Therfeore, my assessment is pretty meaningless!
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
i had lost baggage from tacloba, phillipnes to manila, philipines, i tried to file a claim for baggage location
or reembursement but i was then informed of receipts needed, place of purchase and price, which these conditions i was not informed of prior to purchase, which is very concerning when this is the reason for purchasing insurance, so i have no chance of baggage recovery, the money you spend with this company is useless for, warning keep your money, this company has bogus claims of offering any assistance to anyone
john r. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Didn’t use it, but felt safe knowing we had the protection.
Bonita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Travel insurance is for peace of mind if their are any unforseen issues.
Mary H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Didn't need to use the insurance so can't comment on the claims process or results. Thought the coverage was comprehensive and reasonably priced.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I purchased the insurance on December 22, 2021, and the Templeton Tours cancelled the trip the first week of January, 2022. When the trip was re-scheduled, the insurance company re-instated my coverage with no increase in price. Very pleased with the company.
Harriet W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Please see the response below from IMG iTravelInsured:

    "We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact."
    Apr 21,2022
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