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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,031
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
I did not need to submit a claim as my trip to Thailand was smooth and delightful. However, the insurance certificate issued by the insurance company literally saved my trip. When I got to the Qatar Airways check-in counter on the first leg of the trip, I was told that I needed $100,000 medical coverage to enter the country. I knew that wasn't true; I'd been following Thailand's official travel requirements website for months. When I bought the airline tickets several months ago, Thailand had just dropped their requirement to $20,000 medical insurance and I purchased that amount from the government website. Later, they reduced it to $10,000, and that's where it was when I started my travels. I couldn't argue with the Qatar Airways counter rep; she would have just denied my ticket because that was her official information. Because I purchased full trip coverage through insuremytrip and I carried with me the IMG certificate of insurance, I could prove that I had $250,000 medical coverage. What a relief! That situation has never happened to me before, but I've never traveled to Southeast Asia during Covid restrictions before. Always carry your certificate of insurance in a handy place on your travels!
Patricia S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Because I did not need to file a claim, it was a success.
It was reasonably priced and allowed me to pay as I went
And select what I wanted to insure. Mainly I wanted to
make certain that evacuation was covered if needed.
Sarah M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Wanted a simple Medical and Medical Evacuation plan at a great cost and this was absolutely it. Will buy again in January when we cruise for 30 days.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
Simple, easy, affordable. What more is there to say.
Chong K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I rate this travel insurance high. Fortunately, I did not need to file a claim, however, working with the personnel gave me confidence. I did not get reimbursed for a legitimate claim from another insurance company, and the personnel from your agency even made efforts to rectify this.
Diane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Cost of plan was high, but given the coverage for Covid and cancel for any reason, the price was fair. We did not need to file a claim, but it did provide peace of mind.
Deborah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
Todd from IGH was a fantastic and very informative employee. He was friendly, efficient and productive when I desperately needed help due to airline changes at the last minute.
He is DEFINITELY an asset to your company and a pleasure to "WORK" with.
Helen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
It's difficult to answer most questions since I didn't have any medical issues while travelling.
John Scott R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
My claim was handled in a timely manner. Customer Service Reps responded to my emails in a timely manner. Thank You So Much For Your Help
Stephanie W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Plan was initially issued for trip that was cancelled by operator due to CoVid but IMG deferred the policy to this later trip. All company personnel contacted were friendly, helpful and professional.
Dewey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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