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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,098
ratings and reviews
95%
recommended
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Cruise
Filed claim
By
on
for a trip to Hungary. Hungary.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have been trying to collect my refund for my claim for over 2 months - all I get are excuses that they are busy with ski season - I would never recommend IMG as an insurance carrier
Anton S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I was fortunate, not needing to file a claim. However, it was comforting to know that if I needed care on my trip, I would be covered.
William J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I feel fortunate that the plan was there if needed, but was indeed not needed.
janice l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Although we had no mishap or claim to make we were grateful to have the coverage a such a reasonable price. Thank you!
Jashua R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Panama. Panama.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
We had several medical claims for illnesses during our cruise. I submitted the claims two months ago and waited three weeks for International Medical Group to respond, at which time they demanded more documentation. The requested additional documents were identical for all of the claims, so I submitted them all together. After another month-long delay, IMG now has summarily denied one of the claims, referring in an email to an attached letter explaining the reason, but there was no letter attached to the email. IMG's website doesn't list all of our claims, so I don't even know which claim was denied. I still haven't heard about the remaining claims. IMG makes it easy to pay for the policy, but submitting the claims and jumping through the ridiculously bureaucratic claim process has been extraordinarily cumbersome and opaque.
Leland F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Jun 18,2024
By
on
for a trip to the United Kingdom. the United Kingdom.
International Medical Group iTravelInsured Travel SE
Had no reason to use the insurance.
Joyce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United Kingdom. the United Kingdom.
International Medical Group iTravelInsured Travel SE
We didn’t need to use this insurance,
however, it gave us piece of mind to have it.
Keith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Greece. Greece.
The trip included a
tour
International Medical Group iTravelInsured Travel SE
If I don't need you, I am happy. But others on our trip fell ill or got hurt so I knew we would have coverage if we needed it.
elizabeth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to France. France.
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Did not need to use the plan so with that, everything worked out well.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Plan covered my needs but everything went well so I didn’t have to file a claim.
Elaine B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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