Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.58 out of 5
1,207
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
I think it is ridiculous to offer trip cancellation coverage (cancellation for any reason) but then have a stipulation stating that you can't cancel for any reason unless it's more than 72 hours prior to your trip. If you have an emergency the day before your trip you're not covered.
Michael C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your review.
    However, we believe that you are confusing Trip Cancellation with the optional Cancel for Any Reason coverage.

    Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "covered" reason. The number one covered reason for Trip Cancellation is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote.

    Cancel for Any Reason allows you to cancel your trip prior to departure for other than a "covered" reason. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10-21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip must be canceled more than 2 days prior to departure date. If you meet all 3 of these conditions, most of the policies will reimburse you for 75% of your penalties, unless otherwise noted.

    The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    In the future, you may wish to call Customer Care at 800-487-9422 for assistance when quoting or purchasing the policy.
    Jun 20,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This policy had the coverage we were looking for. However, there was predicted storm on departure day for our trip. I tried to call on Memorial Day (day before departure day) to ask a question about coverage and actions I should take in case of flight disruptions. Offices were closed and emergency contact information was not accurate. I discussed with Insuremytrip reps who were surprised. They tried to contact IMG as well and were unsuccessful. If I had been on my trip and been trying to call with an emergency, not being to get in touch with the insurance company would have been a problem.
Roland C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jun 15,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We felt the value and coverage were excellent, and we were impressed about how easy it was to understand the plan and sign up. Glad we had the plan just in case something happened where we’d need to use it.
Elizabeth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Didn't make a claim but the medical coverage was excellent for the price. Peace of mind is worth a lot.
Donna W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
No health issues while traveling - so I do not know how good your service is. Will travel again later in 20-18 and probably buy again.
Sonja H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Thank goodness we didn’t need to use it.
Warren K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Didn't have to file a claim. But had a peace of mind traveling to another country.
Dmitry Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We didn't use any coverage, so can't give any review on policy service. I liked the InsureMyTrip user interface -- it told me what I needed to know about coverages and allowed me to compare policies easily, including reviews from people who had had cause to use their coverage. And it gave me some confidence that the companies had been vetted.
Bruce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
It seemed to be a good plan for the money. It was expensive, but we are older, so the risks are higher for the company, so we understand. While expensive, it was comforting to have it. Thank goodness we didn't need it.
EARL R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We were fortunate enough to not have to use the plan.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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