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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,054
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
I did call them about filing a claim but...
I bought this plan to cover my expenses for a month. On arrival at my out of USA destination I noticed my bag zipper pull was broken & I couldn't lock my bag. I notified Delta via email as I didn't notice it until I got to my hotel. They replied they don't cover zippers but if I had insurance would help me with the claim. When I returned I contacted IMG & they said they would cover it but claim had to be submitted within 20 days of incident. Needless to say it was well over that time frame. On vacation we have to make do & I didn't think I had to rush to file a claim. I had to move some items into my carry on bag & laptop case to protect them from an unlocked bag. I guess I didn't read the fine print. Also the company never sent a "how did we do with your call"email. Disappointed
Deborah D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Didn't need the coverage. Policy provided piece of mind.
Ronald M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did we really need your insurance? We were advised to get it, so we did. We spoke to other people on our cruise + they did not get insurance. They had enough in savings + credit cards to cover any expense. I suppose if anything had happened to us, we would be glad we had it.
David C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Thankfully we didn't have to use the plan but glad that we had it.
Dawnmarie E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We have purchased plans with IMG many times with only one claim. However, that claim was high dollar when Vantage Deluxe World Travel went bankrupt. IMG settled that claim for the entire insured amount as soon as the case wound its way through the court system.
We just completed an insured safari trip to Africa with no incidents. Hopefully we can stay in that category for some time to come.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Very good service and live support was helpful.
Margaret S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Didn't make claim but coverage was what I needed for the 3 week trip.
Thomas B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
IMG did not pay the majority of the claim even though I had receipts to cover a two day hospital stay. No reason was provided.
Thomas C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Thankfully I didn't have to use the insurance but it was good to know i had the coverage if i did and the cost was affordable for it. Thank you!
Jane G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
IMG has become the go-to carrier for us. No claims this time, but have filed one in the past. It was handled without problems, timely and efficiently.
Thomas G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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