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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
3,919
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
We have Medicare and it does not go out of the USA. This plan gives me piece of mind when traveling.
Jo P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
This insurance gave us peace of mind.
Because we did not need to use it, we cannot accurately comment on our satisfaction; we did not need to put this insurance to the test.
But thank you for being available for purchase.
Mingus R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
The coverage was good, thankfully we didn't have to use it, and returned safely. Recommended
Tatiana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Due to the war on Israel our planned trip was cancelled two months prior to when we were scheduled to go. IMG refused to refund any dollars. I find this unacceptable and therefore will let everyone I know to NOT insure with this company!
Stephen P. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Well I didn’t file a claim and I think that’s the true test of insurance company’s but I’ll say this, it was easy to get, affordable and gave me peace of mind. No complaints!
Matthew E. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
I had peace of mind with this plan
Pin-Chang C. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Fortunately didn't need to file a claim. Good coverage at a reasonable price provided a piece of mind.
Joseph S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Wonderful it was to have such added peace of mind.
Renaldo G. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
Never used plan's benefits. But coverage looked decent
Irina B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
The plan denied my claim for cancellation coverage due to terrorist attack in Israel. The insurance company used a single small clause in the policy to deny my claim. The clause states that a terrorist attack claim will only be allowed if the attack occurs within 30 days of the planned trip. Our trip was planned for 12/9/2023 and the terrorist attack on Israel was 10/7/2023. Not within the 30 day window and claim denied. This is not right and not what should be expected from decent travel insurance company under such extreme and unexpected circumstances.
William G. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.

    Jan 25,2024
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