Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
So costly and impossible to get insurance for any reason when considering the trip deposit date and when insurance purchase is required. Thanks for asking
MARGO H. would
recommend this plan to a friend or relative.
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Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jun 12,2024
International Medical Group
iTravelInsured Travel SE
We have Medicare and it does not go out of the USA. This plan gives me piece of mind when traveling.
Jo P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My only complaint is the insurer dragged its feet in paying the claim. There was a perfectly legitimate claim, properly documented in the first place, but we had to jump through many hoops to get it paid. Worse there was always as long delay after each submission, so that the entire process took almost two months. Most frustrating of all was there was never a person to speak with, so I was always left wondering if I had submitted all that was needed, or whether the company was just waiting to say my time had run out to submit something needed, so they weren't paying.
Alice A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jun 17,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I have been trying to collect my refund for my claim for over 2 months - all I get are excuses that they are busy with ski season - I would never recommend IMG as an insurance carrier
Anton S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I was fortunate, not needing to file a claim. However, it was comforting to know that if I needed care on my trip, I would be covered.
William J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I feel fortunate that the plan was there if needed, but was indeed not needed.
janice l. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Although we had no mishap or claim to make we were grateful to have the coverage a such a reasonable price. Thank you!
Jashua R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
We had several medical claims for illnesses during our cruise. I submitted the claims two months ago and waited three weeks for International Medical Group to respond, at which time they demanded more documentation. The requested additional documents were identical for all of the claims, so I submitted them all together. After another month-long delay, IMG now has summarily denied one of the claims, referring in an email to an attached letter explaining the reason, but there was no letter attached to the email. IMG's website doesn't list all of our claims, so I don't even know which claim was denied. I still haven't heard about the remaining claims. IMG makes it easy to pay for the policy, but submitting the claims and jumping through the ridiculously bureaucratic claim process has been extraordinarily cumbersome and opaque.
Leland F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Jun 18,2024
International Medical Group
iTravelInsured Travel SE
Had no reason to use the insurance.
Joyce B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
We didn’t need to use this insurance,
however, it gave us piece of mind to have it.
however, it gave us piece of mind to have it.
Keith M. would
recommend this plan to a friend or relative.