Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.60 out of 5
515
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured SE
I loved the whole process -- comparing plans, choosing my plan, paying and receiving my documents: all painless, clear-cut, and fast. I will use this service again and again.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We always travel worry free with trip insurance. It is just not worth the risk of getting caught somewhere and need medical care and then have to figure out how to pay for it and how to get home. Thank you.
Karen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Medical coverage was important on a cruise to many underdeveloped islands. Worth the $ for the peace of mind.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Did not need to use it. But it was reassuring to know it was there if needed.
Bette R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
It was great because we did not have to use it. The true test is how it would work if we had to file a claim.
Kathy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I bought this insurance to cover a scuba diving trip on a live-aboard off the coast of Belize. While on the trip I had a problem with my ear but since we were literally living on the ocean for a week I could not see a doctor. I saw a doctor as soon as I got home and then called insurance. Since I waited until I got home to get medical care I am not covered at all. This insurance is completely useless and I won't waste my money ever buying it again for medical reasons.
Robert C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We have forwarded your review to the insurance provider and they have replied with the following:

    "Robert, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at RatingsandReviews@imglobal.com to start the conversation."
    Dec 06,2018
The trip included a
cruise
International Medical Group iTravelInsured SE
We were told by the hospital that all items were covered. The people at the hospital handled all the claim information and we have not been notified that any items have not been covered. If this remains true, the whole process will be more than satisfactory. We would certainly recommend this insurance plan.
Grant G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Seemed like a good value and good coverage. Did not have to file a claim so cannot comment on how well it actually works.
Katie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Simple coverage. No problem. No claim
Maurice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Although this plan is a fair price and it's a good idea to cover expensive trips with insurance, this plan did not meet our needs. Our travel agent dissolved the company after we had already paid and before we left on our trip. I was told numerous times by agents via phone that our insurance policy would cover this. The policy states that they will not cover bankruptcy by a travel provider, but our travel provider did not go bankrupt, they shut down their business and dissolved it. Our claim was denied. I find this ridiculous as you buy trip insurance to cover your trip so you don't lose money should something happen beyond your control. This happened at no fault of our own and we've been absorbed into red tape and helpless to get our money back. This insurance policy was not worth the price and headache to file a claim.
John S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy.

    Unfortunately, there are no travel insurance companies that would pay a claim for an incident such as this. It does not meet the definition of bankruptcy in the policy provisions and there is no coverage for a company just shutting down, as this could be considered fraud or a scam.

    In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Dec 10,2018
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