Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.62 out of 5
396
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
I guess this plan would cover the biggies, medic evac, medical emergency or if trip is cancelled for one of the covered reasons. I was denied coverage when our taxi failed to pick us up and we missed our bus for one leg of a 3 day excursion. I had to immediately hire a private car to get us to the second leg of trip.( $206) Claims denied because delay was not over 6 hrs. (I could not wait that long to make other arrangements) and because the taxi was not delayed because of terror, weather, etc. Just check to be sure you understand the limitations of the policy. Nice folks to work with otherwise.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group. We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Oct 12,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We didn't need to file a claim, but it gave us peace of mind.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Our flight on Wow Air was cancelled the night before our trip to Europe. And with their limited flights to our city, the next available flight was 8 days later, causing us to miss most of the planned trip. Therefore, we had to cancel our trip. We filed a claim for the nonrefundable hotels and tours. It took about two months to process, but they paid the full amount. I would recommend them as they bailed us out of thousands of dollars of loss.
Ben M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Fortunately for me no medical issues. Altho one traveler did have to go to the hospital. So I find it is a must when you travel overseas.
Lynda O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since we didn't experience any problems and had no need to file a claim, we can't really rate the company. However, we did receive a "bon voyage" message before the trip with info on contacting the company, so it was nice to know that the company was aware of our trip. We chose this insurance as it was comparable to that offered by the cruise company and a bit cheaper.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did not need to use the plan but it was comforting to know we had coverage while traveling
.
Nancy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Bought trip insurance in May for wife and i for a 8/4/18 trip. Had to cancel 48 hours before leaving due to my wife injury. Took 48 days and more then 24 contacts after filing to get paid - usual response - "working on it, will expedite, will call you back (8 times, never did), claim approved and will be paid in 1-3 days ( on day 32) , claim size large takes longer, back office very busy to respond, etc."
Only after contacting InsuremyTrip (IMT) on day 42 did things start to move at IMG and a check was mailed 6 days later.
Stay away from IMG. Insuremytrip staff were very helpful and responsive but they should remove IMG from their offer lit.
avner p. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We certainly hope that your wife has fully recovered from her injury and is doing well.

    We appreciate your feedback on the claim process with International Medical Group and have shared your experience with the company who uses your comments to better improve their service.

    Although it may have taken more than 42 days to respond, we are glad to hear that you received your check. Unfortunately, International Medical Group, as with many other travel providers, have a lengthier turnaround time during hurricane season in processing claims.

    Please feel free to call us at (800)487-4722 if you have any questions.
    Oct 12,2018
The trip included a
tour
International Medical Group iTravelInsured SE
The representative was well educated and explained the policy very well. The plan purchased was priced well and covered the risks we were concerned about while in Africa. As with all insurance this policy provided peace of mind in the event services were needed.
Timothy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Great piece of mind. Glad we never needed it!
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
The plan seemed like a good plan though it's difficult to give a review if you did not put in a claim.
The coverage seemed good but like all trip cancellation insurance it was very pricey.
Mary R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.65)
  4. Nationwide
    (4.63)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Allianz Global Assistance
    (4.53)
  3. Crum & Forster - Travel Insured International
    (4.52)
  4. Berkshire Hathaway Travel Protection
    (4.51)
  5. Travelex
    (4.51)