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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.60 out of 5
757
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
The insurance provided by this plan covered the items we wanted to cover in the amounts we needed for a reasonable price. Fortunately, we did not need to file a claim, so this positive review refers only to the stated coverage and the pre-need “paperwork”.
It’s much more important for buyers to review the experiences of people who had to file claims to see whether they considered the claims process to be efficient, reasonable and fair. Otherwise, it’s possible to purchase a 5 star rated policy only to find when you actually need it it is no better than 1 star. The reviews written by actual claimants helped me decide that this policy was the right choice.
Adrian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Our flight was delayed so we missed embarkation for our cruise. We met the ship at the first port of call. We were reimbursed in about 8 weeks from filing our claim. Couldn't be happier that we bought this insurance!
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
International Medical Group iTravelInsured SE
Flight cancellation for international flight from Boston due to weather. We had to drive 4 hours to JFK in NY to catch our flight and drive back to Boston after our return flight one week later. Filed a claim for gas we brought for our car for the 2 drives and parking at JFK airport. Did not submit any food receipts. Overall claim amount was a very reasonable and around $ 200 for 5 people. IMG approved gas money but denied parking fees!! So okay to drive to JFK but not park our car there ? Our sense is that IMG wanted to make sure that they pay only part of the claim to preserve their profit margin. Disappointing!!
anjna s. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    May 20,2019
International Medical Group iTravelInsured SE
It's always nice to go on vacation feeling confident that our insurance needs are met.
Leonard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
I am thankful that I purchased this insurance policy as I regrettably had to cancel a planned trip to Israel in March due to a medical issue. The claim process was easy to accomplish online. It took a fair amount of time to receive my check, but it was complete and as I expected. Very happy with the results of my claim.
Shirley W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Plan was perfect for our travel needs - was like a security blanket. Difficult to review satisfaction level as did not have any claims filed.
Virginia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Plan coverage and cost were ok
Leonard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
A negative - 12 hour missed connection is too many hours -
The other coverages were good -
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan.

    This policy has the following coverage for Missed Connection:
    "If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for six (6) or more hours, due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) documented weather condition preventing You from getting to the point of departure;
    (c) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot.
    We will reimburse You, up to the Maximum Benefit Amount shown in the Schedule of Benefits, for:
    (a) Your Additional Transportation Cost to join Your Trip; and
    (b) Your Prepaid expenses for the unused land or water Travel Arrangements; and
    (c) reasonable accommodation and meal expenses up to one hundred twenty-five dollars (125USD) per day necessarily incurred by You for which You have proof of purchase and which were not paid for or provided by any other source.
    Your delayed arrival must be due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) documented weather condition preventing You from getting to the point of departure;
    (c) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot.

    These benefits will not duplicate any other benefits payable under the Policy or any coverage(s) attached to the Policy."

    This policy has the following coverage for Travel Delay:

    "Benefits will be paid up to one hundred twenty-five dollars (125USD) per day for: reasonable accommodation, meal, telephone call and local transportation expenses incurred by You, up to the Maximum Benefit Amount shown in the Schedule of Benefits, if You are delayed for twelve (12) hours or more while enroute to or from, or during Your Trip, due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) a traffic accident in which You or Your Traveling Companion is not directly involved (must be substantiated by a police report);
    (c) lost or stolen passports, travel documents or money (must be substantiated by a police report);
    (d) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot;
    (e) a documented weather condition preventing You from getting to the point of departure."

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    May 01,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately I did not have to use any of it and I’m thankful I think the price was a little high, but if I had to use it, I’m sure I would not feel that about the price! I’m going on another trip in June to the Carribean and May look for a plan less expensive
Carol C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing your feedback.

    There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. 

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Apr 23,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Sales person was helpful and friendly.
I did not have to use the insurance so I could not rate its viability. The written description provided what I needed.
Doreen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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