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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.51 out of 5
2,191
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Dig Deep before you purchase insurance from this company…look at reviews from individuals who have filed claims and you’ll see a consistent pattern…lots of poor reviews, unresponsive, and lack of a positive recommendation. IMT gives them a decent rating because most people don’t file a claim and report only ‘easy purchase’ and “peace of mind.” Their processes and procedures are extremely slow and unresponsive— taking stances that keep their money and ignoring submissions from legitiment medical professionals. Do not buy this travel insurance. We have filed a complaint with our state’s insurance department and employed legal consul to light a fire under them. Embarrassing that IMT recommends them.
Ross H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.
    Apr 01,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Seemed like a good plan but since I didn t need to file a claim I really can t say how well the process worked or how well n easy it is to collect on a claim, thankfully forme.
Charles R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Apr 01,2024
The trip included a
cruise
International Medical Group iTravelInsured SE
Since we didn’t need it there is nothing to review
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Thankfully I didn't have to use the insurance. Hard to evaluate all aspects of the plan. I've used this policy in the past but never a claim. One feature is the ability to increase coverage with additional premiums as you incur additional trip costs.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We didn’t need to file a claim but having a travel insurance plan offered peace of mind since we are older (73, 80), especially when traveling outside the US.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
It's hard to rate the coverage of an insurance plan if you didn't use it for a claim.
Clayton R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Very slow review time....sent in mid Jan and reviewing info mid Feb...burdensome process with ridiculous requests of proof that should be an easy, simple, well documented claim to process (e.g. want bank statement proof vs vendor showing paid in full, want airline letter vs app text proving flight cancellation)....stall techniques to wear the consumer down do they don't pay the claim....seems to be in the business to deny what is right and fair and WELL DOCUMENTED!!!
JAMIE P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Mar 25,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I purchased this policy for the benefit of having Rental Car coverage and medical coverage on my trip to Costa Rica. It gave me peace of mind knowing that I was covered and did not have to purchase the $25/day Rental Car Insurance offered by Alamo. Also knowing that any emergency medical situations were covered during our trip is a nice way to relax and enjoy our trip to the fullest..
Mark R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Fortunately, we didn’t need coverage but we were very pleased to know we had the insurance had we needed it.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We traveled with confidence that we had a good plan.
Robert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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