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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.60 out of 5
1,001
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Unfortunately, I had to go to a hospital emergency room because of a lingering illness while traveling in Australia. After returning home, I called I Travel Insured to report the claim and get the claims process started. Their claim process was straightforward and easy, especially because I had all the needed documentation from the hospital and doctor and proof of payment. The claim was paid in less than 4 weeks after submission. In addition, a couple of items that were not paid were clearly explained to me in a letter that I received a week before I received the check. The reasons for denial were fair and seemed to comply with the policy. But the majority of the medical claim was paid with no additional follow up needed. I was and am extremely happy with their service. Through the years, I have had to file two other medical claims with different travel insurers. One was for myself and the other for my husband. By far, I Travel Insured's claims process, communication and prompt payment was heads above the other two companies. I highly recommend using this insurance and have just purchased another insurance policy with them for an upcoming trip.
Maureen D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I called before the trip with a question regarding cancellation and spoke to two different people of which neither of them answered properly and were more concerned with not obligating the company
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing this to our attention. Our records do indicate that you contacted InsureMyTrip on the day before you departed on your trip questioning if a family member, who was not on your policy, was unable to go on the trip due to a medical issue. Our customer care representative read to you the terms of the policy then transferred you to the claims department to report your claim. Although it is not unusual for customers to expect a determination of coverage with that phone call, coverage can only be confirmed by the travel provider and only after reviewing claim documents.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 21,2019
The trip included a
cruise
International Medical Group iTravelInsured SE
Luckily we did not have to use the insurance, though it was great to have peace of mind during the trip. I will be sure to purchase insurance for any trips in the future!
Jeremy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Just wish that we could have gotten more medical w/o all the other extras.
Joan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did not use the plan but we thought it was reassuring to be protected if anything happened.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I feel completely comfortable with this company. I have filed a claim in the past and they submitted my money back to me in a timely fashion. That is why I chose them again for this trip
Diane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We didn't use it. It was a good price for the peace of mind.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I love this service. They shop for you and get you the best plan-all highly rated insurance companies-for the items you want to cover. They make it so easy to shop for insurance so I have used them for all my travel.
Ellen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Since we didn't have any major problems, it wasn't necessary to file a claim. Therefore, it is really impossible to rate the insurance. I assume if we had filed a claim the process would be the same for any insurance company.
Glen B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The insurance provided by this plan covered the items we wanted to cover in the amounts we needed for a reasonable price. Fortunately, we did not need to file a claim, so this positive review refers only to the stated coverage and the pre-need "paperwork".
It's much more important for buyers to review the experiences of people who had to file claims to see whether they considered the claims process to be efficient, reasonable and fair. Otherwise, it's possible to purchase a 5 star rated policy only to find when you actually need it it is no better than 1 star. The reviews written by actual claimants helped me decide that this policy was the right choice.
Adrian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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