Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
2,042
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
It took longer than I expected about 7 weeks to fully process my claim
Dean F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Gold
The best plan is one you don’t use which was the case. I had to use one in the past due to my mother going into the hospital. The fact that I had the insurance provided a great savings. I require international health insurance as I am on Medicare. I will continue to purchase policies that cover health and inadvertent cancellation coverage because of what happened in the past.

An important part of the insurance for me is evacuation fron the point of incident. This is not readily apparent in any of your policy descriptions. I suggest that you add this to your policy descriptions.
George K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
It was reassuring while traveling in a foreign country that we would have medical and dental care coverage.
Pamela G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I did not have to make a claim, so I cannot comment on that aspect. But I can say that Insure My Trip was helpful when I called with questions regarding questions, coverage, comparisons. We will be using them for future trips!
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
Was satisfied with purchased plan. GLAD didn't have to use plan.

GREAT vacation!
RENE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Fortunately, we didn't have to use any of your services. We almost did when they closed all the streets in Manhattan due to the bombs, then we would have missed our flight. But we left few hours before it all happened.
We will consider your services again for our next trip
Thank you
SAMUEL E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I found this plan covered items I wanted at a reasonable price. Fortunately I did not file a claim.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Luckily did not have to use the plan on my trip
Rhonda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
While I fortunately did not need the coverage, I had peace of mind that if something had occurred it would have been handled. A few years back while traveling abroad with my father,
he bacame unwell in Italy and was hospitalized for a week. He had coverage and was well taken care of, even with transportation to airport. It was very instructive.
Jacqueline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Good coverage, good price, easy-to-use website. I'll look at insuremytrip first for my next trip.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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