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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
2,510
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Bronze
Everything was great. I needed to add an extra day and the process was seamless to do so. Thank you.
Terrika V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The purpose of trip insurance is to provide peace of mind; we all hope to never use it. I purchased my policy six months before the trip, paying extra for Cancel for Any Reason and am glad I had it and never used it. I was reassuring to have this coverage with the Covid virus still an issue in some places.
Rosalyn A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I like knowing I am Insured when traveling. We took a Cruise to the W.Caribbean so the Insurance plan gives me piece of mind in case some unforseen incident happens I know we're covered. TY Insuremytrip.
Bonny C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
You really don't know how great an insurance is until you need to file a claim. I had no need to file a claim. However, it certainly gave us peace of mind, knowing if anything did occur we were completely covered. That makes the trip more enjoyable and worry free.
Cherlyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Thankfully it wasn’t necessary to use the insurance plan; however, just knowing it was there was a relief.
Jessica F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
This review is long overdue. I bought the policy with "cancel for any reason". I had cancel due to a death in the family. I submitted all documentation to support my claim. Got refunded without any questions.

Thank you, John Hancock Insurance.
Michelle M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
This was a big trip that I had to reschedule several times due to covid. Having this plan gave me peace of mind that if anything else went wrong, it was there to help.
Barbara H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
It was a relief to know I had a great plan at a reasonable cost. The agent I spoke with was pleasant and very knowledgeable. I plan on using your plan on future travels. Thank you
Patricia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Thankfully my wife did not need to use this policy but it was a comfort to me to know she would be covered in the event of illness or accident. She was in the Philippines and unlike more modern countries it is not always easy to get the best healthcare and of course all costs have to be paid in cash up front before treatment is rendered which in my mind is outrageous.
Daryl C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
did not file claim but nice to have as a backup
Steven F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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