Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,109
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Gold
Did not have to make a claim so I really can't say how satisfied I am; I gambled and lost! That's the nature of insurance.
The proof of the pudding of insurance is only known at the time a claim is made then one finds out if the insurer is good for it's promise to pay the claim and how difficult or easy the claim process is. As far as coverage value, and satisfaction, I can't say as I really did not do a through research, but obviously I thought the price was competitive or I would not have purchased the insurance.
David L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Clay was resolved very quickly but very satisfactory they did great work
Arthur K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We had no reason to use this policy, fortunately, so I am really not able to review your product.
Meredith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Fortunately we did not need to submit a claim, but I would not travel without insurance.
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
I am happy to say I did not need it. It provides peace of mind in case something does go wrong. I will use it again in the future.
Joe J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Bronze
Luckily, I did not have to use the plan benefits.
The plan's premiums and coverage were reasonable.
Peter Pinchas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Happily, I did not have to use the service, so I cannot comment on that. I would use them again.
Anne Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Silver
After having purchased my travel insurance through the cruise lines for the last several years (& 5 previous cruises, with 2 different lines) I heard about insuremytrip via a FB page for Carnival cruisers & decided to check it out for my last cruise 11/5-13, 2016. I compared the coverages & pricing of the various companies available there vs what Carnival offered & was pleasantly surprised with the one I ended up choosing, John Hancock's Silver level plan, which is what I ended up purchasing for myself & my 2 adult sons who traveled with me (we drove from MI to Miami where we boarded the ship for our 8 day Southern Caribbean cruise). We did not end up needing to file a claim, thankfully, however, I will ABSOLUTELY purchase future travel insurance from John Hancock via insuremytrip again for our future cruise (& other) vacations & I have already recommended them to my parents who are frequent cruisers as well (primarily with Princess, where they are Elite level, but are also Platinum with Carnival) & know that they plan to purchase from you in the future as well. I have also recommended JH to other friends as well as people on that aforementioned FB page, my own FB page, as well as Cruise Critic. 100% satisfied! :-)
Tanya M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I submitted my claim # 1JHG14-111498 recently and am now pleased in it's handling. I did request o speak with a a Customer Care Individual, and received prompt and responsible care of a small problem. In addition, your employees that I had occasion to speak with early on during my claim process were very knowledgeable and helpful in our claim submission. Please thank them for their care and concern.
Adolf H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Gold
I am happy it wasn't needed.
Shirley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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