Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,263
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
We have no need to file a claim.............which made the trip even better. Now on to our next trip.
Larry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
We have traveled internationally quite a bit and only recently have begun to buy travel insurance. We have never had any incidents in which we needed to file a claim until our last trip. We are pleased to report that John Hancock promptly and fairly reimbursed us for our claim. Note to everyone who will file a claim: Keep all receipts.
Joseph T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Silver
We had to cancel our trip due to an injury of one of our travelers. John Hancock was easy to work with for reimbursements of all non-refundable costs associated with the trip!
holli M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Good policy at a reasonable cost. I always use insure my trip when insurance is necessary for my travel schedule. Their reps are very helpful and courteous always offering a lot of options and explain the payment schedule so that the premium is paid in a timely manner. Thankfully, I have never had to file a claim.
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
We are grateful not to have had to use our trip insurance but felt safer having it in our back pocket. The InsureMyTrip customer support and website were both helpful and we felt we would be covered had it been necessary. We'd explore this option again for sure.
Heidi B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I was very happy with the cost for the coverage. I did not need to use the insurance on this trip, which is a good thing, so I cannot comment on how claims are handled. I was able to easily extend my coverage for one additional week with no extra fee.
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Although I didn't need to use it, just knowing that I was covered for pretty much anything was worth it.
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Fortunately we did not have to use the plan. There had been a family emergency shortly before the departure date that was resolved so it was good to know we were covered if there had been a different outcome.
Bruce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had the best possible outcome- we did not use the travel insurance. However, we were flying from China to New York City when the news was filled with a predicted blizzard at JFK. It was comforting to know that if we had been delayed or had to stay in China that we would have had the policy to cover unanticipated expenses.
Frank C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I've never had to use travel insurance. I'm hoping in the event that i do that John Hancock, as a leading brand, will be all that i hope it is.
Terri H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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