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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
2,315
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Silver
We never needed to use our plan, however, there were circumstances that occurred during our 10 day trip that made us feel more secure because of buying it. First, there were weather problems predicted with our connection that could have caused problems in making our cruise; next there were protests in the city where our cruise started; and finally, there was a last minute strike on the airline on which we were flying home. If any of these situations had become a reality, we felt sure we had a "back-up" plan when we were thousands of miles away from home and not able to speak the language of the country in which we were traveling. The peace of mind was worth cost for us.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Thank god did not have to use the policy but it gave peace of mind, especially as there were train strikes in France that occurred just a day before my train trip to Germany. My trains were all on time, but many people were cancelled or delayed...
Christina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I have signed up for John Hancock Insurance multiple times when traveling overseas. I've never had to file a claim, but I enjoy knowing that people who have had to contact them got speedy, polite service. I like having peace of mind.
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Since fortunately I did not need any of the services offered, I cannot really give any recommendations
GENEVIEVE B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
The plan was reasonably priced with good coverage, though I did't have to use it.
VLADIMIR S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
We felt safe with our overseas trip insurance while visiting China. Luckily we had no issues however, the process on obtaining adequate coverage was easy and affordable.
Jude F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Never needed the coverage but it was far cheaper and much more comprehensive than what was offered by the cruise line.
douglas s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I didn’t have to use it but it gave me peace of mind
TINA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I have purchased travel insurance from J. Hancock for trips taken outside the U.S,A. in at leas the last 10 years. The sales rep has always been courteous , polite, informative, efficient and professional. The cost has always been reasonable. I intend to insure with Hancock for all of my future foreign trips.
Harvey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't need to use it so can't comment on the claim process.
Brian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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