Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
2,003
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
I was happy with the ease of getting and plan to use again for future trips.....if cost permits.
Charlena P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I was going on my "trip of a lifetime" to India and I was concerned about a trip delay or illness causing a disruption in the trip. As it turns out, my health was fine, but just getting to India took two extra days (weather and and equipment maintenance). I missed two important days of my tour but the plan actually paid out after I sent in all the supporting documents. I was pleased with the ease of submitting and fast payout.
Janelle S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thank God I did not have to use it
Laurice L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Never had need to use it so don’t really know how good coverage is.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I've used this plan before this trip and will use it again. Very reliable!!
Galen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Reasonable priced and very good customer service when I wanted to increase coverage to include an optional tour we added
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
We have used this several times fornis and our family and feel it is good coverage for our needs, especially when traveling out of country.
Ella B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
i did not file a claim which is most important part of review. i can say when i called them to add more days to plan they had very nice and helpful staff.
patti w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I can't really rate the insurance because I didn't have to use it.
Rita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
I was more concerned about missing connecting flights and the airline bumping me...my reason to buy the insurance. A travel agent planned the trip for someone else and I was asked to accompany the individual on the trip. I felt I had little control. Also bought it to insure the hotels, and travel arrangements were met. Not sure I would buy it again...not because John Hancock was bad. Just because I would do the trip differently.
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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