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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Israel rated John Hancock Insurance Agency, Inc.
4.66 out of 5
69
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
Although we didn't need the plan, we were comforted that we were covered. The price was excellent and so much lower than the plan the travel agency suggested.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Never needed to use it...but always happy to insure through Insuremytrip.com
Julie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I have purchased travel insurance from J. Hancock for trips taken outside the U.S,A. in at leas the last 10 years. The sales rep has always been courteous , polite, informative, efficient and professional. The cost has always been reasonable. I intend to insure with Hancock for all of my future foreign trips.
Harvey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Your insurance plan was reasonable in cost, and gave me piece of mind, and I would recommend it to anybody.
Ilana J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I am glad I didn't have any claims, so I evaluate this without really know if it's doing what it says .
ruth p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We understand your response. Please keep in mind that InsureMyTrip's Customer Care along with the assistance of John Hancock are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST to answer any questions and concerns.
    Jul 22,2019
The trip included a
tour
John Hancock Silver
If I could give you more than 5 stars I would. I injured my knee and it required major surgery. We had planned the trip of a life time with our church group to Israel. So along with the surgery and disappointment of not going, we had to deal with submitting a claim to get most of our money back. In the high stress period, what we did not need was another problem. I was a little concerned, due to previous experiences with other insurance companies, but filing the claim and getting paid was extremely easy. They responded promptly upon filing the claim, and with a very short time, we had our check for exactly what we expected. Kudo's to an insurance company that not only pays out a legitimate claim, but makes the client jump through no hoops to collect. We simply had to fill out the paper work, get our Doctors verification and wait a very short time to get our money. I have had very few insurance claims in my life, but this was by far the least amount of work and time to receive our money. You do not deserve just 5 stars, you deserve ten for the way our claim was handled. Thank you, it was very appreciated in a extremely stressful point in our lives.
James H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I thank God that I did not have to use this insurance. Overall, I was protected.
Maria Jennifer C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It is hard to rate an insurance plan that I didn't have to use. However, it seemed to be just what I needed and at a very reasonable cost.
Suzanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I found this plan covered items I wanted at a reasonable price. Fortunately I did not file a claim.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Felt safe on my trip
Cong N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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