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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers who have visited the Caribbean rated the John Hancock Insurance Agency, Inc. Gold plan
4.39 out of 5
27
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
This plan covered the thing I was most concerned about ( unexpected medical evacuation) plus it provided many other areas. Thanks!
Melinda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Everything was according to stated coverage. The four stars on claim promptness is really an open item. While the claim was processed quickly and payout on part of the claim was timely, part of the claim required additional justification. That has been submitted and a responce is pending. If handled as efficiently as the rest of the claim, that catagory would rise to five stars.
Alexander S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Easy to sign up for
Luckily, no claim
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We have no need to file a claim.............which made the trip even better. Now on to our next trip.
Larry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
good plan, peace of mind while travelling , hope it will be as good as defined when needed to use.
Rachel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I didn't have to file a claim but I was glad to know the insurance was there if we needed it. I appreciated the ease in selecting coverage, confirmations and their reminder email before our trip to let us know again, our coverage and contact details. Will use them again.
Nancy O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Glad that I did not have to find out if the John Hancock Gold plan was useful.
Milton B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
It gave me peace of mind for the "just in case".
Michelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
The trip included a
cruise
John Hancock Gold
The peace of mind was well worth it!
Jacob H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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