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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers who have visited Tanzania rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
11
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
i did not file a claim which is most important part of review. i can say when i called them to add more days to plan they had very nice and helpful staff.
patti w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Unfortunately, the cost of plan coverage becomes prohibitive the older one becomes. In addition, you must buy duplicate coverage for things such as lost baggage which is likely covered by other policies you already own. It is however, the only option available if you want travel insurance. It just should be more fair and allow one to cherry pick the coverage that is necessary in order to reduce costs.
Doreen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comments. You were correct when stating that plans do get more expensive as you get older since premiums are calculated based on the age of the traveler, cost of trip and length of trip. However, most companies including John Hancock do allow you to "cherry pick" by offering you various levels of coverage at lower rates. You chose to purchase the John Hancock Gold plan which is their most comprehensive plan. For most travel situations, John Hancock also offered a Basic and Silver plan at lower premiums.

    Please remember that we are always available to assist you from 7:00 AM to midnight ET weekdays and from 9:00 AM to 9:00 PM ET.
    Nov 21,2017
The trip included a
tour
John Hancock Gold
Fortunately, I didn't have to file a claim. I did select this policy based on other reviews.
Suzanne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Luckily, I did not have to use the insurance. However, It was a great peace of mind knowing I had coverages in the event something did happen. Based on the research I did, I believe the cost of the insurance was a great value for the coverage included.
Christopher H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Buying the insurance was an easy process and the terms and conditions seemed to provide good coverage and gave us the peace of mind we needed. Thankfully we didn't have to submit a claim so cannot really comment on how easy or difficult that would have been or what the coverage would have provided in that situation.
Sarbari R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Plan sign-up process was straightforward and agents were courteous and helpful. Communications were good throughout. We obtained the coverage we needed for a safari adventure (a wide range of potential needs) at a competitive price; I'm glad we didn't have to use it!
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Felt like I was covered should anything have happened.
Harold D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
The good news is that I didn't have to file a claim. I felt that I had the coverages I needed for a reasonable (if slightly more than I wanted to pay) cost.
Dianne A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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