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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
972
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
Fortunately did not need it, but gave us peace of mind just in case!
Peter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
There were no hassles in making my claim for reimbursement due to the death of my husband. The only reason I didn't give them a 5 star rating was that it took quite awhile to receive the reimbursement.
Vicki M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Medicare does not provide overseas medical coverage so getting health insurance thru this website is simple, easy to obtain and reasonably priced.
Andrea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Never needed any portion of the insurance but it was wonderful to have the peace of mind in case we did need the insurance. Our daughter had an AWESOME time on her "Study Abroad" trip to South Korea. It was her first trip anywhere out of the states.

We certainly will remember John Hancock travel insurance for any of our travels...daughter or whole family, in the future.

It was thanks to a friend that I found out about this type of insurance.

Thanks for all your assistance with questions prior to our daughter's trip.
Meredith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We had a claim for shipboard medical services and I was pleasantly surprised at how well it was handled. From the time I submitted the paper work until the check arrived was about 2 weeks. No questions asked and no requests for further documentation. I had read some rather negative reviews for 7 Corners, the processing agent, but my experience was entirely different.
Ronald W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
When comparing trip insurance, I found that the John Hancock plan was more comprehensive for a slightly lower price than comparable companies I had insured with in the past. Thankfully, I did not need to file any claims for my trip so I cannot comment on how good the coverage actually was.
Janis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
As we gratefully did not have to use our plan, we really have no criteria to evaluate how well it would have worked. What did work was that we had peace of mind while we were traveling and that is worth a lot!
George L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
After hearing a horror story about a family being delayed 7 hours at the airport, I breathed a sign of relief that I had coverage.
MARY Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
How can you be satisfied or dissatisfied with something you've never used? Like all insurance products, the odds are in favor of the insurer and with travel insurance in particular, it is probably used to offset the costs of other products that actually have to pay out. Entirely too expensive.!
Kenneth C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    Comprehensive policy premiums are rated based on the age of the traveler, his/her trip cost and the length of the trip. Since we offer plans from more than 25 of the leading providers of travel insurance, the pricing also varies by plan. Generally, the more expensive plans offer the broadest benefits with some exceptions.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jul 25,2017
John Hancock Gold
InsureMyTrip was very easy to use for securing a healthcare inly policy for my son heading off to Europe on a post graduation trip.

Contacted customer service via live chat and they followed up with options available for the type of coverage I wanted. No trip cancellation needed so you simply put $0 in the field asking for cost of trip.

I just purchased another policy for myself and sons as we head off to England for an opening day football match in Manchester.

Hopefully won't need the insurance and will be writing another positive review in a months time.
Brian C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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