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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
976
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
We did not need the plan but we felt comfortable knowing we had it. We were happy with the reminder on what to bring with us if we needed coverage. We were also very happy with the services of Insure My Trip. They make comparative insurance shopping very easy and cost effective.
Carol R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I was very, very please w/my policy, coverage and cost! Fortunately, we did not need to file a claim but I was comforted knowing that I had great protection if something had happened.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Thankfully, we did not have occasion to use the insurance. AND, it makes the trip more comfortable to know that insurance is there if needed. (There was someone on our cruise who had to be helicoptered off the ship to a hospital while we were at sea, and we thought--hope he has insurance....)
Catherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Luckily we had no problems requiring insurance.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Gave us peace of mind for a reasonable price from a company with a great reputation. Thank goodness we did not have to use it for any medical issues!
Mary Zita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Glad we did not have to use coverage. Ease of purchase and your timely response with cards and other pertinent information will bring me back to John Hancock for my future travel insurance needs. Rates were competitive.
Larry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately, didn't have to file a claim.
Liked the explanations and the reminder before we departed, to take the card.
James T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had to cancel our trip due to a death in the family. The first thing the claims agent said was, "I'm so sorry for your loss." That kind of consideration counts for a lot!

The claim was handled efficiently and promptly. We got a refund check within two weeks.
Catha L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
This was "just in case" purchase. I did not file a claim, so can not answer most questions about coverage or claims.
Douglas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Fortunately I had no need to file a claim, but it was comforting to know the coverage was available had I needed it.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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