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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
944
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Gold
Unfortunately, the cost of plan coverage becomes prohibitive the older one becomes. In addition, you must buy duplicate coverage for things such as lost baggage which is likely covered by other policies you already own. It is however, the only option available if you want travel insurance. It just should be more fair and allow one to cherry pick the coverage that is necessary in order to reduce costs.
Doreen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comments. You were correct when stating that plans do get more expensive as you get older since premiums are calculated based on the age of the traveler, cost of trip and length of trip. However, most companies including John Hancock do allow you to "cherry pick" by offering you various levels of coverage at lower rates. You chose to purchase the John Hancock Gold plan which is their most comprehensive plan. For most travel situations, John Hancock also offered a Basic and Silver plan at lower premiums.

    Please remember that we are always available to assist you from 7:00 AM to midnight ET weekdays and from 9:00 AM to 9:00 PM ET.
    Nov 21,2017
The trip included a
tour
John Hancock Gold
Fortunately, I didn't have to file a claim. I did select this policy based on other reviews.
Suzanne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
No claim so nothing to say. I did have a prior claim on another trip and John Hancock's follow-up was very good.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We called the emergency number while we were on our trip to get information about medical services. The representative was extremely courteous and helpful. When we returned we filed a claim on this policy for medical expenses and trip interruption. The agency processed the claim efficiently and we had our reimbursement checks in a very timely manner. We would use this company again without hesitation.
Jeffrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We always choose Insure My Trip when we go overseas, the plans offered give us many choices, and we usually save over those offered by the carriers (cruise lines, travel agents). In addition, the plans cover without reducing benefits as the trip nears, unlike many offered by the carriers.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Since we didn't have to file a claim, it's hard for,us to make an evaluation.
You win, we lose!
How do we know? We didn't use it! It covered all of our non claims.
Lynn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
I have not had to file a claim, as I suffered no mishaps. I was glad to have the peace of mind the policy provided.
Dorothy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
This is the second time I've purchased this plan for travel coverage. On both trips we've had a claim and both times the claims were processed in a timely manner and to my full satisfaction.
Marvin Edward F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Impressed with you customer service in answering all my questions before deciding to purchase this plan.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Bradley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
The plan was comprehensive but reasonably priced. Would certainly consider using it again!
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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