Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
tour
John Hancock
Silver
Felt safe on my trip
Cong N. would
recommend this plan to a friend or relative.
John Hancock
Silver
Purchasing the plan was easy. Fortunately I did not need to make a claim.
Kenneth L. would
recommend this plan to a friend or relative.
John Hancock
Silver
I just arrived home and received the paperwork. Agent Brad was very professional and immediately sent the forms to me in order to file the claim.
Jean S. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Did not need to file a claim but liked knowing we were covered if needed.
DIANE S. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
The insurance covered exactly what we needed - pre-existing medical and cancel for any reason (school schedules). The insuremytrip.com agent was knowledgeable and extremely helpful in finding the right policy to cover us.
David D. would
recommend this plan to a friend or relative.
John Hancock
Silver
So, we had some changes within our group that was travelling. The reps were wonderful to work with and helped us sort it out! Recommend them highly.
Denise R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would
recommend this plan to a friend or relative.
John Hancock
Silver
Since I had no claims I cannot comment on how responsive the company is. I had a damaged suitcase and it was not covered by this plan, only issue traveling.
Alfred D. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
I caught the flu on a cruise ship vacation. I had to visit the doctor and get a prescription. My private insurance rejected it because I had not reached my deductible. I submitted it to John Hancock. I bought the silver plan. My claim was reviewed and paid. The communication with the company was positive and prompt. I will definitely use them on my next trip.
Jeffrey B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
John Hancock
Silver
The only complaint I have is that there was a delay of almost 2-months before my claim was completed and I received a check from "Seven Corners". Otherwise, the plan was fine, it covered my injury, and the customer service representatives were prompt in processing my claim. Whatever happened between that time and the time it took for me to receive the check is a mystery.
Maria Y. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 18,2017