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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.55 out of 5
537
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Silver
I bought the policy.
I didn't need to file a claim, but I slept better knowing that I was protected.
Theodore H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
It was a bit pricey for the coverage amount, BUT I am grateful for the adventure sports/activity coverage, which is what I absolutely needed. I did not file a claim so I cannot speak to that process but it was extremely great knowing I was covered and I felt like I had more freedom on my trip.
Mindy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Reasonable cost and good coverage
Vadim K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I was hoping that this trip insurance would just be for peace of mind, but unfortunately I did have to use my trip insurance! This was my first international trip, and while I was in Japan, an earthquake shook Kumamoto and cut all rail transportation in that island. Thankfully my husband and I were very far away from there at the time, but we needed to travel south of Kyushu and were planning to use the rail, which was broken by the quake. John Hancock really pulled through for us as they were able cover a plane flight to our next destination so we didn't have to skip part of our trip. They 24/7 team were very responsive to us and answered all of our questions. After our trip, we submitted the claim and they cut us a check with our transportation costs. I'm definitely both a believer in trip insurance and a believer in John Hancock / Seven Corners.
Shawn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I didn't have to use any benefits provided by the plan but I felt confident they would be available if needed.
Katarzyna C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
It's hard to rate a plan when one hasn't had the opportunity to use it.
Laura C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't have to file a claim so no idea whether that part of the program works well. Purchase and cost seemed reasonable.
Charles F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The coverage was customized to our trip. I'm glad we didn't have to use it.
Santiago M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
need a simpler explanation of what is covered!
Thomas F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    We appreciate you taking the time to provide us with your feedback. InsureMyTrip has knowledgeable, licensed representatives that are available to provide you with assistance Monday-Friday from 7am EST until 12am EST and Saturday-Sunday from 9am EST until 9pm EST. For future purchases, it may be helpful to contact our office at 800-487-4722 where we would be happy to provide you with a detailed explanation and further interpretation as to what the plans offer.
    Jul 19,2016
John Hancock Silver
Thankfully we didn't need to use the policy, but the InsureMyTrip representative recommended the perfect coverage for what I needed and my budget.
Susan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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