For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.53 out of 5
641
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
John Hancock Silver
Plan appeared to provide good coverage at a reasonable cost. Filed a claim for a travel delay outbound to our cruise and while it was fully paid, it took 2 months for the process to be completed. Make sure you document EVERYTHING and submit it all.
Paul W. would recommend this plan to a friend or relative.
6 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't get sick, didn't cancel trip, didnt miss boat or lose luggage. great
Stephen M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Value for the money spent. Service/support was easy to reach and accommodated our requests. We have used this Hancock Silver plan before and would readily use them again.
Gregory R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
We had no claim, but I gave it five stars because everything else was perfect. I particularly liked the peace of mind of having a medical insurance ID card and an insurance number to call. That could save a lot of grief at an emergency room. I am happy to post a favorable review, but you should give much higher weight to reviews with a claim. I read them, and I liked what I saw.
William G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The purpose of trip insurance is to provide peace of mind; we all hope to never use it. I purchased my policy six months before the trip, paying extra for Cancel for Any Reason and am glad I had it and never used it. I was reassuring to have this coverage with the Covid virus still an issue in some places.
Rosalyn A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
You really don't know how great an insurance is until you need to file a claim. I had no need to file a claim. However, it certainly gave us peace of mind, knowing if anything did occur we were completely covered. That makes the trip more enjoyable and worry free.
Cherlyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
This review is long overdue. I bought the policy with "cancel for any reason". I had cancel due to a death in the family. I submitted all documentation to support my claim. Got refunded without any questions.

Thank you, John Hancock Insurance.
Michelle M. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
It was a relief to know I had a great plan at a reasonable cost. The agent I spoke with was pleasant and very knowledgeable. I plan on using your plan on future travels. Thank you
Patricia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Excellent plan for a good price, excellent customer service, highly recommended
Darlene V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Despite the fact that the country “required “ proof of medical insurance, we were never asked to show evidence of coverage. I felt like I threw money away but if I had needed to file a claim, you were there.
Henry Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.48)
  2. GeoBlue
    (4.45)
  3. John Hancock Insurance Agency, Inc.
    (4.29)
  4. AIG Travel
    (4.27)
  5. Generali Global Assistance
    (4.23)