In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I had a condition that required medical care while taking a cruise in December 2023.
I filed my claim on 12/25/2023. Nationwide requested that I submit a Medical Expense claim form plus itemized bills, proof of payment, a copy of my Primary Insurer's EOB, copy of passport to confirm entry/ exit of foreign country, copy of accident report if injured and a copy of my policy confirmation of coverage.
On January 3, 2024, I sent an email to find out the status of my claim. I only received an automated reply.
On January 12, 2024, I called Nationwide. The person I talked to transferred me to Claims.
That person checked the status of my claim and said it was approved. He said they mailed the check on January 8th and to allow 30 days for it to arrive.
My check for the full amount of my claim arrived on January 16th. It was a long involved process, but they did finally pay my claim. It would not have been so bad if they had kept me advised of the status at all stages.
ALLAN C. would
recommend this plan to a friend or relative.
The best thing about purchasing travel insurance is knowing that I am covered financially in case something happens. The peace of mind of knowing that you will receive help in the event of an incident is reassuring.
Leland W. would
recommend this plan to a friend or relative.
I had to cancel our trip due to a serious medical condition. It took probably two months for the claim to be processed and paid out. It was a lengthy process but they did pay out the full amount, so I think it was fair.
Thomas Z. would
recommend this plan to a friend or relative.
It is great to have insurance, even if you never use it. Whilst on this trip, I saw emergency services for people who had to go to the local hospital in Mexico. I could not imagine having to pay for services out of pocket like that. So, I can say, this was the best money I spent on the entire trip!
Sandra W. would
recommend this plan to a friend or relative.
What can I say. This company is great. I had to place a claim due to my wife losing her job just 3 months before our cruise was to take place. All the representative were very friendly and knowledgeable. I received all the information needed (via email) to file a claim within minutes of completing my call.
After all the information required by Nationwide was received by them my claim was processed and paid in full to me within their normal process time required.
I have used them in the past and continue to use them today for all my travel needs.
Steven F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.