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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Italy rated Nationwide Mutual Insurance Company
4.55 out of 5
400
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
I had already recommended the plan to my sister for her trip abroad and to my friends who were traveling to Bermuda. I appreciated the customer service in steering me through the myriad of options and with good customer service I would have spent more than necessary for my needs.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I was pleased with the flexibility in moving this policy around, caused by the pandemic. I think Nationwide and Insure MyTrip were good to work with.
Hatton K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Nationwide was willing to move this policy from a cruise in January 2022 which we cancelled to a cruise in April 2022. I really appreciate this great customer focus.
Frank L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I did not have to file a claim or use the policy but the peace of mind having it while I was abroad is priceless. Of course, had I needed to invoke any of the coverage, the ease or difficulty of doing so could change my opinion.
Kathryn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
It served its purpose. Thankfully we didn't have any issues that required us to file a claim.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Claim: 59572

My plan was purchased in 10/27/2019, months before COVID. This company looks hard to find an excuse to not honor trip cancellation, despite claims of "standard in the industry" or that they "regret" not fulfilling their moral obligations to honor the contract. It is my strong opinion that they have small print used to deny payments for legitimate claims, that this company does not deserve your trust or business. Nationwide certainly will never have my business.

The natural disaster is COVID. Travel to Europe from the U.S. is not allowed, as the entire U.S. is being quarantined from the EU. The hotel accommodations in Italy are not habitable by any U.S. citizen.

Additionally, I am a hospital worker potentially exposed to COVID patients daily. I must quarantine 14 days before allowing myself come in close contact to unsuspecting travelers, because it is morally correct. It is not possible to actually travel.

I do not think that I would be allowed to stay at my hotel if I were possibly contagious, if I were allowed to travel to Europe! Regardless,

I was reimbursed for most of my travel (airfare) by the airlines, so I was not even expecting to be reimbursed for the entire amount of my coverage, only a portion of the coverage for which I paid. Unlike other reputable businesses, this company does not warrant your business, in my opinion.
Marc S. would not recommend this plan to a friend or relative.
5 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    Nationwide Mutual Insurance is making exceptions for cancellations resulting from the COVID-19 pandemic, to allow you to transfer your policy to a new trip or cancel the policy as long as you meet certain requirements.

    Please reach out to us at InsureMyTrip 800-487-4722, so we may further assist you in this process.
    Oct 20,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on this policy. We are very sorry to hear that you were robbed on your trip and that your personal property was stolen. The representatives at Nationwide informed us that the claims were adjudicated in accordance with the terms and conditions of the policy.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Jan 16,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I didn't need to use my coverage but see the value and importance when taking a major trip.
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The whole point of insurance is peace of mind. I only purchase insurance for big trips (expense, time away) and the insurance did exactly what I needed: It provided peace of mind. My wife and I are home, trip was great and the insurance was never used. Peace of mind provided and all good.
Hary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Top notch service from the point of first inquiry when disrupted due to Hurricane Dorian until the final claim was process and paid. This service was a great investment to reduce worries due to delay or disruption!
Diane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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