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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Jamaica rated Nationwide Mutual Insurance Company
4.68 out of 5
156
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
Always nice to have trip insurance when we travel!
John C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
This travel insurance thing is a pretty good scam. If you look at all of the glowing reviews you see comments like “I didn’t need to use the plan” “...but it gave me piece of mind.” LOL. Seriously? How can you give glowing reviews to something you never used? Folks wake up and look at the ratings for people who DID TRY to use the plan. We purchased this plan months before the Coronavirus even existed. Our vacation to Jamaica had to be canceled because they were quarantining arrivals for 14 days. Fortunately our flight was with airline miles that were given back to us. We got a travel bank credit for tax money that was extended well beyond the normal time frame. The resort also offered a full credit for use until the end of 2021 AND a resort credit of $200 for goodwill even though none of this was their fault. And then we have Nationwide Travel Insurance. We asked for a refund of this unused policy due to a once in a lifetime event so that we could repurchase a plan when we rescheduled our trip. We got “you are outside the 10 day review and cancel window”. Really? Almost every other business in America is bending over backwards to help out customers. Nationwide? Not happening at Nationwide. If you ever need to file a claim with Nationwide, we wish you luck. We will have a hard time EVER purchasing another plan from Nationwide. We look forward to another legalese response just like all of the other ones provided when someone posts a less than stellar review.
James J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Megan
    Photo
    Thank you for your feedback.

    We are happy to hear that Nationwide is able to hold the policy for use on future travel.
    Sep 22,2020
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I didn’t need to use the insurance but I’m always glad to have it in the event of an emergency.
Yvette S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.

    We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.

    Nationwide also advised that the estate of the deceased would have to request the policy refund.

    Please let us know if we can be of further assistance.
    Feb 14,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Very good coverage for a very good price. Thanks
Kenneth P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Good coverage from a name you can trust!
Charles W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Plan offered desired coverage at a reasonable price. I didn't have to file a claim, so I cannot attest to the ease of this process.
Jenee C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Fortunately we never had to use the insurance so not sure what this review is worth however, the sales rep was great and extremely helpful when purchasing the plan.
James J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Much more affordable than the plans offered by the the travel agent.
Victor T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
It is hard to rate a plan UNLESS you have need to file a claim. Thankfully, all went well and we did not need to use this insurance. I would use Nationwide again if the price were what I consider to be fair for the coverage I’m looking for.
Daniel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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