In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
The initial response of the company processing the claim for Nationwide was prompt; however, their response time moved into the unacceptable range over time. It felt as if they were "slow walking" our claim with requests for information that had previously been provided to them. There was even a conversation with a person where they said, "Oh, I guess we missed that."
In the end, it felt like they were delaying the processing of our claim because they could. We did finally receive our money which is why our rating wasn't lower.
David F. would
recommend this plan to a friend or relative.
2 people found this review helpful
Note: This review is for an earlier version of the plan.