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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the Caribbean rated Nationwide Mutual Insurance Company
4.70 out of 5
1,607
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
The plan gave us security in a volitile travel environment
Edward F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The cruise itinerary we originally purchased changed and we shifted the cruise embarkation date by one week. One would think it would be a hassle free exercise to change the insurance coverage dates. One would be wrong.

The number of email exchanges, documents, duplicate documents, duplicate explanations and multiple phone calls were required. It would have been easier to scrap the original policy and purchase a new one. So much for the creed “customer satisfaction.”
John S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I have never filed a claim with this company. I can say when I had cancelled cruises they worked with me to transfer the coverage to my new trip.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Agents suggest you take out the policy several months in advance. Cruise and flight cancelled, but rebooked at a cheaper cost. Insure my trip Nationwide refused any refund saying I only had 10 days to cancel or change Poilicy. Cruise line and air carrier gave refunds for price difference, not Nationwide! They took advantage of the situation! Will NEVER use Insure my Trip Nationwide again!
Debra G. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Megan
    Photo
    Thank you for your feedback.

    We are sorry to learn that your trip was postponed. Fortunately, Nationwide Mutual Insurance was able to transfer your policy to the new travel dates at no additional cost. You are correct in that most comprehensive travel insurance policies have a review period, typically 10-15 days from the date you purchase the plan, depending on the state you live in. The Nationwide Essential plan in your state of residence has a 10 day review period in which insureds are able to cancel the policy or make any changes that would result in a premium refund. There are no refunds outside of the review period. For information about how travel insurance can accommodate a rescheduled or cancelled trip, please call us at 800-487-4722.
    Oct 06,2020
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
After looking at many travel insurance providers, we chose Nationwide. Unfortunately, my wife got sick and had to go to the medical center on the Carnival Breeze. We filed with our primary insurance and with Nationwide. My primary applied the entire amount to our deductible. Nationwide paid the entire amount. Yes you have to provide ALL the documents needed and it does take a while. Our cruise was in January and we got the check the 1st week of April. It took longer for my primary to process the claim. Once they received the necessary documents, Nationwide paid in about 15 or so days. We’re very happy with the process. Thank you Nationwide
Robert W. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I want to thank Nationwide and Oncall for the excellent service in getting me home from out of the country as well as the coverage and (as promised) responded to my claim in just under 15 business days. All of the staff that my wife and I spoke with during this difficult time were friendly, efficient and provided answers to all of our questions. I received an additional invoice from the ambulance company after I filed the original claim and you had approved. I called to ask how I should submit this additional claim and you gave an answer and a simple process on how to send it.
Thank you to all and we will certainly use your insurance again in the future and have already recommended you to family and friends.
Glenn H. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We buy insurance primarily in case we get sick or something happens to my elderly mother in law. It seems too expensive to me, but the Nationwide policy was the best deal. We never seem to have to use it and it would be nice if they would give discounted policies for those that don't make claims.
Marianne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Have always used this company. Peace of mind. Buying something you hope you never use. Great to have if you need to
JIMMY R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Did not have to make a claim so I cannot comment on that part of having the insurance. The Plan is pricey (they all are) but allows me to apply closer to my date of travel because the pre-x exclusion applies if the Plan is purchased before the FINAL payment is due, instead of within 14-21 days of the (usually refundable) deposit which could be a year or more before the trip. The benefits seem to cover all my needs.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Fortunately we didn’t need to make use of the coverage
Ruth N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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