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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Vietnam rated Nationwide Mutual Insurance Company
4.25 out of 5
27
ratings and reviews
85%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Essential
We have been buying trip insurance for many years, and aside from a couple of small trip delay claims, have never had a claim. Until now.

We purchased the insurance in March when we made a deposit on a trip to Vietnam, and more critically, also purchased the quite expensive flights. The trip was to leave in late December. By October, it had become obvious that my wife's hip problem would make the trip impossible. So we canceled the trip and were out about $4300. Hence, our first ever major claim.

I contacted the claims department and was emailed all the documents with instructions. Once we procured the medical verification from our doctor, all was submitted by email and the claim was paid in full. Me, my wife and her new hip hope to reschedule the trip in the future, which will be just that much easier to do since we suffered no financial loss on this canceled trip. This insurance worked perfectly, and the claims process was easy, efficient and fair.
Jordan F. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
All insurance companies are bogus. Now I know about trip delay. They don't reimburse you for anything unless the flight was delayed 6 hours or more. We misses our transfer flight and delayed our tour and got nothing back.
Elizabeth C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we respect your opinion, it is important for travelers to understand that not every situation will be covered by your policy. This is why we present the entire Certificate of Insurance for you to review prior to purchasing the policy.

    According to your Certificate of Insurance, the Nationwide Mutual Insurance Essential provided you with the following coverage:

    "TRIP DELAY"

    "The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
    hours due to a defined Hazard.
    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
    (c) A one-way Economy Fare to return You to Your originally scheduled return destination."

    Although you are disappointed, travel insurance is not bogus. InsureMyTrip is open 7 days a week, 365 days a year, to assist you with selecting your plan. Our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 21,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
This was the first time after many years of international travel that I used travel insurance. It was easy to understand, easy to access and reasonably priced (I did a little comparison). I didn’t use it at all
James T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Luckily we did not need to use our insurance, but it was comforting to know we had coverage with a reliable company should emergency arise. Pricing was competitive and considered money well spent!
Gayle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Good coverage for price. Fortunately, did not have to use it!!
Kathleen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I bought "cancel for any reason" trip insurance. The tour company I was going with went out of business. Nationwide denied my claim saying the reason wasn't a covered expense! Even though I paid extra for "cancel for any reason" insurance. The tour company went out of business! I resubmitted the claim and they paid it, but only at 75%. I should have read the policy more carefully - 75% when you buy their best insurance policy isn't acceptable.
Carie S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that Nationwide initially denied your claim. As the claims representative stated, there is no coverage under Trip Cancellation in the Nationwide Prime plan if your travel provider goes out of business.

    However, you did purchase the optional "Cancel for Any Reason" coverage which reimburses you if you cancel your trip for "other than a covered reason".

    As you stated, travelers should always take time to review the policy terms and conditions. None of the plans on our website offer Cancel for Any Reason at 100 per cent reimbursement. We welcome you to call Customer Care at (800) 487-4722 for assistance when quoting or purchasing a policy.
    Dec 20,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
The best part of this plan is we didn't have to use it this time, but it it gave us peace of mind know we would be protected If we needed it In the past we did have a a medical problem and on return home we submitted a claim with receipts and it was handled smooth and promptly
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I purchased coverage for my family as we traveled to Vietnam. The cost was reasonable (far less than that offered by my travel agency), and the coverage was comprehensive. Fortunately I did not have to use the insurance, but appreciated the peace of mind that this insurance provided! Will definitely use again for all extended travel!
Deborah R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Great price. Glad I did not need to file a claim.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
My wife and I both got sick at the end of our travels in Vietnam. It is at least a 3rd world country when it comes to health care. We forced ourselves to get on the plain and back to the US for medical care. I called to make a claim and was told our expenses are not covered because we have to have emergency medical care while we are on our trip. REALLY! Get medical care in Vietnam? I have heard that travel insurers always find a way to get out of paying claims. Not I've seen for myself. I won't be buying again, it is a waste of money for useless coverage.
Roland M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of the illness that you suffered. The Nationwide Mutual Insurance Essential plan provides coverage up to 75,000 USD per person for unforeseen illnesses or accidental injuries which first occur during the trip, and are treated by a physician during the trip. Unfortunately, if medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and the expenses would not be covered.

    In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    May 14,2018
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