For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited Turks and Caicos rated Nationwide Mutual Insurance Company
4.61 out of 5
54
ratings and reviews
94%
recommended
Sort by
Showing
Cruise
Filed claim
Nationwide Mutual Insurance Essential
I'm glad to have had the coverage but grateful I never actually needed it!
Myla E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
We purchased trip insurance that included trip cancellation. What a total waste of time and an obvious twisting of words by Nationwide to avoid paying a claim. This type of result is what gives insurance companies a bad name. I reviewed our policy in detail before filing our claim. Our cruise was cancelled by Holland America back in April due to Covid-19. This is the reply we received from Nationwide.

"Because the Coronavirus/COVID-19 is not one of the named perils listed in the plan, we are unable to consider this to be a covered claim. Regrettably, your claim does not qualify for reimbursement based on this reason"

Following the above statement, Nationwide lists what they do cover.... see below...

The policy you purchased provides the following benefits:

"Quarantine means Your strict isolation imposed by a Government authority or Physician to prevent the spread of disease. An embargo preventing You from entering a country is not a Quarantine"

Do you see the problem here? They are picking and choosing (spinning) what they will cover. The Govt prevented cruising due to the spread of disease, but because their verbiage doesn't specifically say Covid-19, it doesn't qualify.

What a crock of BS! I will be filing a complaint with the department of insurance. I will NEVER purchase travel insurance from Nationwide again. In my opinion, they stole money from me in selling me a policy that was worthless!
Cory R. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Even though we did not need to file a claim it was good piece of mind to know we had good coverage. We prefer to buy our own insurance then to purchase what the cruise line offers.
Niki L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The plan was just right for what I needed.
Annie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Luckily I did not need to file a claim, but it covered everything that I wanted at a good price.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Airlines lost my wife’s luggage. Tried calling your service on a Saturday evening, after being on hold for 30 minutes, your service picked up, and then transferred me to another department. After being on hold for another 10 minutes, the medical assistance group picked up. So, I was transferred to a wrong group after 40 minutes on hold, and then was told that the baggage claim people don’t work until Monday. I gave up at that point. Our luggage did come in on Sunday, so I wouldn’t have needed a monetary compensation.
Kenneth J. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
This was my first time purchasing cruise insurance. I'm very glad I did. Hurricane Maria decided to change our plans. Filing the claim was easy. Everyone I spoke with over the phone was helpful and courteous. My claim was processed fast and efficiently. Don't think I'll ever travel again without purchasing insurance.
Deedra S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I tried to use the insurance to help get money and not a credit for my flight back from Turks and Caicos since we canceled our trip due to the Hurricane since our resort is closed until next month and I could not use the insurance due to it being purchased after the hurricane was announced. I was not aware when I purchased the insurance that we could not use it for this reason. I would have never wasted almost $100 purchasing the insurance. Since the resort themselves closed and this was out of our control I thought the insurance would cover this but I did not research close enough I guess before getting the insurance. When I called she was very polite and explained the reason behind it.
Paula H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.

    In order to find hurricane specific coverage, you must purchase the policy prior to when a storm is named. Once a storm has been named it is considered a foreseen event.

    This is standard for all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Oct 23,2017
Nationwide Mutual Insurance Essential
I have never bought trip insurance before. I compared and this was the best price and seemed to cover everything. I did not need to use the insurance, fortunately, but it gave me peace of mind to have it
Linda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
We had to cancel our trip a month out due to a serious fall on my behalf. This caused a post concussion. Cruising with a concussion is not recommended! The process from start to check in hand took about 5 weeks. I had to mail in my forms because I could not upload the docs from home, which most likely caused a delay in the processing.

All in all the process was fairly easy. I was required to send in a lot of documentation, so KEEP EVERYTHING!!

The end result was we were paid back what the cruise line charged us as a penalty.
Colleen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Trawick International
    (4.64)
  4. Medjet
    (4.66)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.52)
  2. GeoBlue
    (4.48)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.39)