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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the British Virgin Islands rated Nationwide Mutual Insurance Company
4.67 out of 5
33
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
I was satisfied with the coverage and the cost of the plan, however, the true measure of satisfaction with any plan is satisfaction with a claim and customer service when making a claim. Fortunately, we did not need to make a claim. But overall, Nationwide offered very good coverage at a reasonable cost.
Joan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Great communications before and during trip.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Kept in contact leading up to our trip and advised on conditions near our travel destinations. Advised on day of travel the contact details if their services would be needed. Great experience!
Chris W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
This offered less coverage than if I had purchased coverage when I originally booked the trip. Fortunately we did not need to use the insurance.

If I had known then what I know now I would have purchased coverage when we purchased the trip.
Joseph N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Nationwide Mutual offers 3 levels of cruise plans, Universal Cruise, Choice Cruise and Luxury Cruise plans. If you had purchased the policy prior to or on the date of final payment, you would have been eligible for several time sensitive benefits including but not limited to the pre-existing condition waiver and the optional Cancel for Any Reason coverage that are available on the Choice and Luxury Cruise plans.
    Feb 04,2020
The trip included a
cruise
Nationwide Mutual Insurance Essential
Having this policy gave me peace of mind in knowing that if something happened to my elderly mother or others in my family (I'm not a spring chicken myself) I could cancel my trip.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Bought the most expensive plan with the most coverage for a cruise I was taking. A port was canceled and a friend who also had a Nationwide policy said her plan had coverage for that and she’d be reimbursed $500. Her plan cost half what mine did and my plan didn’t cover that!!! Couldn’t be more disappointed. I’ll be sure to check the cheaper plans next time. Dont assume the “best” is the best. I called Nationwide and the rep couldn’t explain it and left me completely dissatisfied and thoroughly annoyed.
Alison B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were disappointed in your Nationwide Luxury Cruise policy which did not include "Port of Call Change - Prior to Departure - 500 USD".

    However, it is important to understand that travel insurance is state specific so coverage may vary considerably from state to state to comply with their insurance statutes. Since you reside in the State of New York, that coverage was not available to you. This information would have been evident when quoting and purchasing your policy since we include a summary of available coverage along with a copy of the Certificate of Insurance with every plan.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 19,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
Had to file a claim due to a cancelled flight. Claim representative was very helpful and patient with me. She walked me through the entire process to get the best outcome!
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We didn’t have to use it but we had piece of mind!
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Luckily we did not have to use or file a claim so I’m not sure how that part would have gone or how easy it would have been to receive reimbursement.
craig G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Yes everything went great on our trip to Virgin Gorda. The claim was easy to file and even the confusion didn't confuse you. The confusion was in the house. We weren't going to get the money back, then we were going to get the money back. Then we weren't going to get the money back but eventually we did get the money back for the house. And so there was no claim filed for the money on the house, where initially there was. And the plane reservation refund was excellent, cuz it took into account the weird way Delta handles cancellations like that. Which is that they don't and they don't give you your money back. Unless you plan on booking with them again within 12 months of the initial reservation. Which is somewhat difficult to do, since we generally fly domestically and you won't take Delta if you are a golfer and fly domestically.
matt h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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