Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.64 out of 5
5,658
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I am thankful not to have the need to use the plan but the ease in purchasing the plan was wonderful and the cost was reasonable.
Josephine L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Not used, but provided peace of mind
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I did not have to use the plan as my vacation went well so it is hard for me to rate the questions. It did give me peace of mind knowing that I had insurance should something go wrong.
Cynthia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Of all the times I have purchased travel insurance, this was the first time I had to use it and I was very unhappy with Nationwide when they denied our claim. My daughter and I survived the Las Vegas concert mass shooting, but my daughter was still too traumatized and stressed to travel on a plane and be on a crowded cruise ship over Thanksgiving. She had all the supporting documentation from a health care provider but because she wasn't hospitalized for an emotional/psychiatric issue it was not covered! (watch the fine print on exclusions when you purchase insurance). Plus, they took so long to finally deny it that we lost our window to even try to reuse the airfare. It was VERY frustrating to deal with a large insurance company that couldn't consider the extenuating circumstances of being in a mass shooting as cause of cancellation!
Floyd F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking time to submit your Nationwide review.

    Although we are very, very sorry that you and your daughter experienced the horror of the Las Vegas attack, we are relieved to hear that neither of you were physically injured. While it is understandable that your daughter was hesitant to board a plane after such an experience, it would still not be a "covered reason" for Trip Cancellation under your policy. As the company explained, your Nationwide policy excluded "...mental or emotional disorders, unless Hospitalized...", as do most travel insurance plans.

    Although this was not a satisfactory claim experience since it resulted in a denial of coverage, these circumstances would have been covered under a policy with a "Cancel for Any Reason" rider. In the future, you may decide to revisit purchasing travel insurance including that optional coverage. "Cancel for Any Reason" is available under the Nationwide Choice and Luxury Cruise plans for an additional premium.

    Please remember that InsureMyTrip is available for assistance by calling (800) 487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.
    Apr 04,2018
    • RenaeS
      Photo
      While I appreciate your reply, the "cancel for any reason" rider is often not available unless you purchase the insurance right away with initial payment on the trip or at all. I have purchased many travel policies through your site. Since, we don't have all the total costs until we purchase the airfare, hotel if needed, and are sure who is finally going on the trip, it's difficult to purchase the travel insurance right away. Otherwise I would purchase the rider. PLUS, I was told that is not full value but only a portion of the costs (some is better than none but we did not anticipate that the cancellation would be for anything but illness, or the other listed covered reasons on the higher cost plan).
      Apr 07,2018
The trip included a
cruise
Nationwide Mutual Insurance Essential
Best to have a good policy just in case, Nationwide did just that. Competitive cost and excellent coverage,
Donald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
didnt need it which was great.
Steven O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
The best insurance is one you don’t have to use. As trip was uneventful we did not need to use it thus I can’t comment on difficulty filing claims but our experience with InsureMyTrip was quick and painless and that’s why I am a repeat customer.
Daniel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Thankfully I didn't need to use it!!!
Vera M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
My wife had a medical emergency a week before we were scheduled to leave. Nationwide refunded our cruise money in full in a timely manner. It was easy to do business with them and I would highly recommend Nationwide as a place to buy your travel insurance.
Jeff W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We bought this policy to not only insure our trip but also for the medical coverage. My wife is on Medicare and it only covers her in U.S. territories and with doctors licensed in the United States. Less than two hours into our cruise and she needed to see the ship doctor. The bill for 15 minutes was $213.44. We filed a claim with Nationwide when we got home. Once Medicare (primary insurance) denied the claim, Nationwide mailed a check for $213.44 to us.

We chose Nationwide essentials insurance because they offer $250,000 air evacuation coverage along with $75,000 medical coverage. Many other companies only offer $10,000 medical coverage and considerably less air evacuation coverage.

I only deal with Insure My Trip when buying trip insurance because if you end up having trouble filing a claim that gets denied, Insure My Trip can get involved as a third party to get it resolved. Once we filed a claim that was denied. After Insure My Trip became involved, the claim was paid in full.
Michael F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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