Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

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Customers rated Nationwide Mutual Insurance Company
4.63 out of 5
6,466
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
So glad I had the plan and greatful I didn't have to use it.
Phyllis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I have been using InsureMyTrip since 2011 and never any problems with the claims I have filed. I’m very satisfied with InsureMyTrip.
Larry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Although I had no issues on this trip, I always buy travel insurance due to a situation that happened to me 15 years ago. As an insurance agent it is easier for me to review policies and I felt nationwide was the best choice for the value.
Kathleen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Didn’t have to use any of the plan but was nice to have the assurance it was there. Thanks!
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Fortunately, I didn't have to file a claim. This policy covered exactly what I wanted to cover at a reasonable price. The documents provided clear descriptions of the coverage and how to proceed if I needed to make a claim. Overall good value for money.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Much, much too expensive! Outrageous! Not easy to use and discourages use. My wife was seriously ill and hospitalized for 6 days just prior to the trip but filing a claim would have been substantially difficult and burdensome, so, she summoned up what strength she had and we went on the cruise. She was in pain, and uncomfortable throughout the trip and she did not get off the cruse ship until we reached our home port.
Jay B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy and we are sorry to learn that your wife suffered an illness prior to your trip.

    The policy that you purchased does cover the following if you had to cancel or interrupt your trip.
    "(a) Sickness, Accidental Injury or death of You, a Traveling Companion, or Family Member which results in medically
    imposed restrictions as certified by a Physician at the time of Loss preventing Your participation in the Trip. A Physician
    must advise cancellation of the Trip on or before the Scheduled Departure Date;"

    It would be standard procedure with any travel insurance policy that you would have to file a claim in order to be compensated for Trip Cancellation. We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance, we can be reached at 800-487-4722.
    Oct 01,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Did not use it so can't provide too much feedback.
Donna W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
There is no substitute for peace of mind while traveling. Even though my husband is a physician, we never travel without travel insurance. We have watched others without travel insurance suffer not only medical maladies but the terrible financial consequences of not having travel insurance. It is just not worth the stress to travel without insurance.
Karen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
My flight got delayed and I missed my connecting flight. The next connecting flight was in 2 days by which time my scheduled tour would have long departed. My only option was to return back home while taking a big loss on the tour and the tickets. While still at the connecting airport I decided to call the insurance company to inquire about the kind of evidence I needed to collect to submit a claim. First I called 24-hr emergency assistance number of the insurance company. A very polite representative was at a loss and couldn't provide me with the information. He transferred me to the claims department. Instead someone from sales department picked up. He couldn't answer the question either which was odd considering that he did not know what he was actually selling. He apologized and transferred me to the claims department. They put me on hold. After being on hold for 20 minutes I hung up because calling from Istanbul to the US was rather expensive. Finally I called InsureMyTrip customer care. They did not know the answer which was understandable and offered to transfer to the insurance claims department. I had no desire to spend another 20 minutes being on hold and politely declined.
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
Alexander I. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate circumstance that interrupted your trip.

    The 24 hour assistance phone number that you reached during your trip is the correct phone number to call in the case of an emergency. However, they cannot pre-determine a claim for Trip Interruption. Based on the information that you provided, the event that caused your flight to be diverted was not a covered event for Trip Interruption. However, without filing a claim, no determination can be made in terms of offering you compensation.

    We encourage you to submit the claim form that was provided to you to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy.

    Nationwide Travel Insurance Claims
    Toll Free: (888) 490-7606
    Team1@cbpinsure.com
    Mon, Tue, Wed, Fri 8:30am-5:00pm ET, Thurs 9:30am-5:00pm ET

    We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance. Our number is 800-487-4722.
    Sep 24,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
This plan covered everything we needed for a wonderful trip. We didn't file a claim because everything went amazingly so I don't know how well their customer service is. Definitely, a worthwhile consideration if planning a trip overseas.
Matthew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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