In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We had to file a claim. We were on a cruise and my husband needed medical assistance. I called the number with the policy (the ship provided a phone line), and the rep could confirm we had a policy but not guarantee specific coverage. I get it--they're not claim adjustors. He gave me the number of someone else, who did the same. So I didn't get the confirmation/explanation I was looking for, but went ahead and hoped for the best.
Great results: filing was easy. Did everything on line when I got home. Glad I had purchased the policy shortly after we booked the trip because I didn't have to worry about the pre-existing conditions clause. (Wouldn't have applied, but didn't want any possible snags.) Got an email from Nationwide saying they had received the claim within a day. Two weeks later I have a check mailed to us for the full amount of the medical charges. (And medical charges on a ship are EXPENSIVE!) I wish their website would have been able to give an update, but I can live with that. I would buy from them again!
Diane T. would
recommend this plan to a friend or relative.
Purchasing coverage was easy. I like that I received correspondence about my coverage shortly before my trip. I’ve purchased trip insurance in the past and never received correspondence from the insurance company reviewing the benefits of the policy. Fortunately, I did not need to use the coverage so I cannot comment on the claim service. I would buy coverage again for the peace of mind in purchasing non-refundable airfare and/or hotel rooms.
Nicole C. would
recommend this plan to a friend or relative.
Filed a claim because the airline cancelled our flight due to weather. Even though I had the email from the airline claiming the weather cancellation, Nationwide is doing everything in its power to make me show more proof that the flight wasn't cancelled. Very poor service from this company and will not pay the claim even though I have the proof. Shame on them for not paying the claim.
Kipling G. would not
recommend this plan to a friend or relative.
This is usually my go to plan for cruise vacations. In all the years I've purchased it I have only had to file a claim once and that was settled to my total satisfaction.
michele m. would
recommend this plan to a friend or relative.
I am very happy with my purchase of Nationwide Mutual Insurance. Although I didn’t need to file a claim, I was pleased with the coverage I received, and the price was fair. I felt protected and knew I was well-covered should something unexpected occur.
Bonnie A. would
recommend this plan to a friend or relative.
Fortunately, all went smoothly. We consider travel insurance a necessary travel expense because so much is out of one's control - an adventure can turn into a mess with little to no warning.
June K. would
recommend this plan to a friend or relative.
I had to visit the Medical Center onboard the ship. The charge was approximately $300. I was able to file a claim online while I was still on the ship. Within two weeks I was reimbursed for the total amount. Very pleased with the process to file a claim.
Robert d. would
recommend this plan to a friend or relative.
We ended up having our Haiti day changed to Jamaica at the last minute due to political unrest. Our Aruba & Curacao stops were unchanged. I wish it was easier to understand exactly what coverage I purchased ahead of time. I purchased an additional health policy from GeoBlue because I could not understand completely what medical was included in this plan.
Stamatios S. would
recommend this plan to a friend or relative.