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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.62 out of 5
8,870
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Fortunately didn’t need to use it.
Carolyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Very good coverage for a very good price. Thanks
Kenneth P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Great comfort having this insurance coverage.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Can't complain, it was cheap but I didn't have to use it so I didn't really put it to the test.
Zachary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We didn’t need to file any claims, but the plan provided piece of mind.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Claim was proceeded in timely manner with no additional questions asked besides only what was needed to fill out in application. Satisfied very much.
Piotr T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
My parents were not sure about to bought an insurance. My mom just enter in your page and saw the reasonable prices that you have she didn"t think to much to bought it. She was much relax about my trip. Thanks so much for consider the clients with your prices.
Christian R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on this policy. We are very sorry to hear that you were robbed on your trip and that your personal property was stolen. The representatives at Nationwide informed us that the claims were adjudicated in accordance with the terms and conditions of the policy.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Jan 16,2020
The trip included a
tour
Nationwide Mutual Insurance Essential
We have been buying trip insurance for many years, and aside from a couple of small trip delay claims, have never had a claim. Until now.

We purchased the insurance in March when we made a deposit on a trip to Vietnam, and more critically, also purchased the quite expensive flights. The trip was to leave in late December. By October, it had become obvious that my wife's hip problem would make the trip impossible. So we canceled the trip and were out about $4300. Hence, our first ever major claim.

I contacted the claims department and was emailed all the documents with instructions. Once we procured the medical verification from our doctor, all was submitted by email and the claim was paid in full. Me, my wife and her new hip hope to reschedule the trip in the future, which will be just that much easier to do since we suffered no financial loss on this canceled trip. This insurance worked perfectly, and the claims process was easy, efficient and fair.
Jordan F. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
I found claim approval to be excessive. My wife was unable to travel due to an injury, and we provided the doctor letter, indicating she could not travel. I went through the effort to get a refund from the airline on my own (thus saving Nationwide money). My claim to Nationwide was for only small advance trip reservations (i.e. museum tickets for my wife) that could not be refunded. My claim material was very well organized & documented, including the doctor letter proving she could not travel. Despite this, Nationwide required me to provide evidence that she was not on the final flight confirmation, plus evidence that I received the flight refund (which I didn't even include on the Nationwide claim!). This required my time to locate numerous documents and resubmit the claim... which I felt was totally unnecessary.
Ronald R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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