In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
At the cost of vacations anymore, and with ailing parents, the idea of vacation insurance is necessary or worth considering depending on your personal situation.
LAURA S. would
recommend this plan to a friend or relative.
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not
recommend this plan to a friend or relative.
I’ve used Insure My Trip to book insurance for several trips and will continue to do so. I’ve also had Nationwide multiple times. Luckily, I didn’t have to file a claim this trip but have in the past. Nationwide made the claim process easy and reimbursement was timely.
Charlotte A. would
recommend this plan to a friend or relative.
Having insurance is expensive. Not having it could be expensive too. When someone travels often the money adds up. I wish there could be some middle ground.
Darlene S. would
recommend this plan to a friend or relative.
The proof of whether this is a good plan can only be discovered if you need it! We didn’t use it, our trip went fine so I have NO idea if this is a good plan.
Lisa T. would
recommend this plan to a friend or relative.
It is always good to have insurance and especially when you do not have to use it. I think the price I paid for the coverage was good. I would look at using this company again.
Richard K. would
recommend this plan to a friend or relative.
Our daughter in law became pregnant after we took out this policy and her doctor forbade her from travelling. Nationwide denied the claim. We were denied again when appealing that finding. After asking for their contact for our lawyer, we received payment very quickly. Shame!
Mark L. would not
recommend this plan to a friend or relative.
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3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.