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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the Caribbean rated Nationwide Mutual Insurance Company
4.70 out of 5
1,638
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
My husband lost his prescription glasses, of course these were not covered! Insurance agent said prescription glasses, sunglasses and contacts are not covered. Otherwise we did not use.
Annette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Remember that the medical coverage for this plan is secondary only. We filed a medical claim for our mother, and the adjuster asked whether or not she had primary medical insurance coverage. Luckily, she did not have primary medical coverage.
LANCE-HUY-PHUONG V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing feedback to assist your fellow travelers.

    Secondary Coverage means that this coverage will pay only after any other Primary collectible insurance has paid the claim and the Primary policy limits have been exhausted. Then the Secondary plan would have paid in excess of the Primary. However, if there is no Primary collectible insurance and the claim is for a covered medical condition, then the Secondary would reimburse on a primary basis.
    Jun 07,2016
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
While we didn't need to file a claim, it was comforting to know we were covered for an unexpected event.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Thanks!!
Joanne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Peace of mind - priceless!
Coverage we needed at a price we liked.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I didn't need to use it, but was glad I had it. Great peace of mind.
Edith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Bought this policy for a family cruise. 4 days before the cruise a family member who was also traveling with us became unexpectedly ill requiring hospitalization and subsequent last minute cancellation of our trip. Once we filed the paperwork, it took about 3 weeks to receive our reimbursements from Nationwide. No problems. Paperwork was reasonable. Received coverage as promised.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Completed via email.Sent all requested information. Check arrived within a week. Will use the same plan for future trips.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Don't know what to say. I didn't have to use it, but we have used it for past trips. It seems to be a good plan.
Melodie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Warning to ALL who buy this plan - READ the details and fine print of the policy very carefully!! This comes from someone who filed a claim and was denied. I bought this plan for a cruise to the Caribbean. I started experiencing neck/shoulder pain the week of my trip. This was new onset by the way! No prior history of neck problems. I sought medical treatment and was diagnosed with a bulging disc in my neck. The doctor recommended that I not travel until I saw a specialist. I saw a specialist and was cleared for travel but had missed 3 out of the 7 nights of my cruise. All I wanted to be reimbursed for was those nights that I missed and the prepaid, non-refundable excursions! I was not trying to scam the system. I had a legitimate medical reason that prevented me from travel. Nationwide Insurance denied my claim stating, "Because your symptoms occurred during the 60-day period immediately prior to the Effective date of your policy, your condition is deemed a Pre-Existing Condition and therefore excluded from coverage." What is the point of purchasing trip insurance if you are not going to cover when a person has to seek medical care and can't go on their trip? They went on to state: "In addition, since the treatment occurred prior to the effective date, the reason for interrupting your trip is not considered Unforeseen and therefore not covered under the Trip Interruption benefit." "Unforeseen means not anticipated or expected." How much more "Unforeseen" can you get than a bulging disc in your neck that occurs within days before your cruise is scheduled? I mention again - NO PRIOR HISTORY of this medical issue. Even the cruise line wouldn't issue a refund because it was within days of the cruise. I would NEVER purchase trip insurance again because basically all it covers is if you have to seek medical attention while on your cruise. And even then, read your policy very carefully!
Kathryn L. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you missed a portion of your trip. We are also sorry to learn of your dissatisfaction with the policy. Based on the details provided in your review, it does appear that your claim was correctly denied. Travel insurance is designed to protect against unforeseen events only, and pre-existing medical conditions are not covered unless you qualify for the pre-existing conditions waiver. We would be happy to explain in further detail with you over the phone at 800-487-4722. In the future, we encourage you to call us to discuss if travel insurance will cover your primary concerns.
    Jun 10,2016
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