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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,630
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
Since I did not have to file a claim, kind of hard to say how satisfied I was with the plan.
Denise B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Insure my trip has worked to provide me with travel coverage for the past 15 years. I have always been happy with the results. I have been insured by Nationwide several times and have previously filed two travel claims. Those claims were very promptly and satisfactorily settled. I trust them with my travel coverage.
Edward F. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Thankfully I did not need to file a claim, but it was reassuring to know I was covered.
Vicki H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Be sure you understand the difference between Trip DELAY and Trip INTERRUPTION from the Insurer's point of view. It's a difference of a maximum benefit of your trip cost (Interruption) and a maximum of $150 daily (Delay). I still don't understand it.
I was Quarantined in Switzerland during my 2-week trip after testing positive for COVID and was unable to return home as scheduled. I would consider this an Interruption of my trip. Nationwide called it a Delay. As such, I was reimbursed only $450 of my $850 costs for the 2-day interruption. Thankfully it wasn't any longer as the cheapest lodging I could find was $260 nightly.
In addition, after spending 4 hours gathering the plethora of documents and receipts required and mailing it (trying to file multiple documents online was impossible), my claim was delayed for 3 months due to a backlog. I had to call multiple times to get the status of my claim. When my reimbursement finally did arrive, it was short $150 (they misread my claim and only paid for 2 days instead of 3), necessitating another call from me and a wait for final payment.
I think they're reasonably priced if all you're looking for is a trip cancellation in case you get hit by a bus before your trip and can't go, but otherwise I'd look elsewhere.
Kimberly Z. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Super impressed! I have previously had a bad experience with another trip insurance company, which essentially kept on asking for the same documents and explanations over and over…and over. In the end, I gave up and moved on. So, I was skeptical when I had to file a claim for an injury this time.

What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
Javier V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Great plans and easy to navigate website. Would recommend and use again.
Steven M. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn't need to use it, but good to have anyway. Highly rated company, good price for peace of mind
HELENE S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
no problems, did not have to use insurance
Joann M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I didn’t file any claims, but the price and features were good.
Michael S. would recommend this plan to a friend or relative.
-1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Excellent coverage and fair price. We will use InSureMyTrip again on our next cruise.
Raymond W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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