For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have visited the Caribbean rated Nationwide Mutual Insurance Company
4.70 out of 5
1,663
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
On day five of our cruise someone became seriously ill and needed to get back to the States for care. We detoured to Grand Turk where the person and his family were taken to the airport and airlifted to Florida. I certainly hope this man had trip insurance that covered the medical transport as well as the medical bill from the care he received on the ship. For me, the medical coverage is the most important part of trip insurance. I could survive loosing the cost of the cruise but a $30,000 hit for medical expenses could be devastating.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Had two issue with this plan.

1) Keys were lost in FLL airports security check. Long story short, I waited 20+ minutes for a pat down and in the process my keys were lost/stolen/taken. I guess the fine print does excludes keys, and a long list of other things someone might normally lose.

2) I had a medical issue. My ears stopped up with wax (after going underwater) on a snorkel/sail trip. My hearing was down to almost nothing afterward. I started to show signs of illness/infection related to this a couple days later. I called Nationwide several times, only to get passed around to several other reps (sound familiar?). After finally getting someone to respond, I was not given an answer if seeing the doctor would result in compensation from Nationwide.
Even though I explained the situation in detail, they said they could not guarantee payment and I would have to fill out a claim when I returned home!
As a result, I went to the pharmacist in Curacao and they sold/advised me on peroxide, and Royal Caribbean's ship nurse was nice and gave me a syringe. After some doctoring for 1+ hours, I was able to resolve my issue.
The doctor bill from Royal Caribbean would have been over $300.00.
Bottom line, I did not feel any "peace of mind" from Nationwide. It was just the opposite! I Will look elsewhere next time.
Steven Z. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your keys were lost during the trip. Unfortunately, as you have pointed out, keys are excluded from Baggage and Personal Effects coverage. This exclusion is an industry standard and not exclusive to Nationwide travel insurance products.

    In event that you were treated by the ship doctor and were billed for the treatment/medication, you would be required to pay those expenses out of pocket and file a claim for reimbursement. Symptoms of an ear infection are certainly something to seek immediate treatment for, however, it is not typically an example of an illness or injury that would result in a guarantee or advance of payment from a travel insurance provider.

    Please let us know if you have any questions or concerns by calling 800-487-4722.



    Mar 25,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
I would never travel on vacation without travel insurance. Although I was lucky and didn't need to use the insurance, it gave me peace of mind at a reasonable price.
Ira C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Excellent company, had to submit to surgery at last moment. Company covered cancellation as insured promptly and efficiently. Thank you for your excellent performance.
Armando P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We cruise a great deal and always buy trip insurance but this was the first time I had seen a policy specifically for cruises. The coverage makes much more sense than a straight trip insurance policy. I needed to file a claim for a medical problem that occurred during the trip and the process was quick and efficient without a hassle. I believe I was treated fairly.
Ernest E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
peace of mind-priceless
Mark N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Reasonable price; good basic coverage; much more cost effective than the plan offered by the cruise line.
Neal E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Unfortunately my husband died in an accident while on the vacation and I filed a claim for services to handle transportation of his remains. The funeral director in San Juan has been dealing with insurance for me and said he had worked with this company before and it was satisfactory. My husbands remains are not home yet so I do not know if everything went as planned. If they do and all is covered as I have been told I am very well pleased and certainly glad I purchased the insurance.
Marie O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are very sorry for your loss. In speaking with the claims administrator, we received confirmation that the claim was paid.
    Feb 12,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
Never had to file a claim, thankfully. For the price of the policy, it is definitely worth the peace of mind.
Teresa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
As with all insurance policies, you buy hoping to never need it. This policy provided the peace of mind we needed and thankfully, didn't have to use any of its features. We will be purchasing additional policies like this one for all our future trips. Highly rated carrier and good coverage for the price.
Philip C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Trawick International
    (4.64)
  4. Berkshire Hathaway Travel Protection
    (4.65)
  5. Medjet
    (4.64)
  1. Berkshire Hathaway Travel Protection
    (4.54)
  2. GeoBlue
    (4.51)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. AIG Travel
    (4.32)