In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
The plan seemed to provide a lot of coverage at reasonable cost. I filed a claim, and it was painful. Just finding who to call took some time and once I engaged with Nationwide's Claim processing arm / partner ([email protected]) things went downhill. The routine gathering od nuisance documentation and requests for more and more documentation (some I was unable to get from cruiseline) had me frustrated but I walked away. Gives me serious thoughts about whether it's worth it to buy ANY insurance other than medical coverage on future cruises (I cruise 2 - 3 times / year).
Mark N. would not
recommend this plan to a friend or relative.
We filed a claim that took a long time to process (due to lots of COVID-19 claims being filed), but the company kept us informed about the process and why there was a delay. Also, the claims process was fairly easy. They reimbursed us for the entire claim. I would use them again.
Tammy A. would
recommend this plan to a friend or relative.
I did not have to use any of the services this policy provided, so I have no experience dealing with the company. It covered the important trip risks and concerns at reasonable levels.
Shawn M. would
recommend this plan to a friend or relative.
We eventually received a check in the mail for our claim. (There are 2 other checks still pending to our adult children living in other states.) But the only responses we ever got to our claim submission were emailed auto responses without anyone ever acknowledging what we had submitted or whether it was what was needed. The claims handling other than saying "we are swamped" was exceedingly noncommunicative.
Morgen O. would
recommend this plan to a friend or relative.
Fortunately, we did not have to cancel our sailing trip and file a claim. However, I am an insurance broker and reviewed the policy thoroughly and was surprised at how broad and inexpensive the coverage was....
Thomas M. would
recommend this plan to a friend or relative.