In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I was satisfied with the coverage and the cost of the plan, however, the true measure of satisfaction with any plan is satisfaction with a claim and customer service when making a claim. Fortunately, we did not need to make a claim. But overall, Nationwide offered very good coverage at a reasonable cost.
Joan S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Great, easy to use site with detailed information regarding policy benefits.
Good resource for comparing rates and plans.
I’ve used this platform previously and will continue to use and recommend it to family and friends.
I’ve had to submit a claim in the past and the policy paid without any issues.
Fortunately, I did not have to file a claim this time.
Michael S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Kept in contact leading up to our trip and advised on conditions near our travel destinations. Advised on day of travel the contact details if their services would be needed. Great experience!
Chris W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.